DAP Health – Temporary PrEP Case Manager – Palm Springs, CA

DAP Health; Palm Springs (CA); Híbrido; USD 30.000 - 35.000; Jornada completa

Descripción de la vacante

CHAISR in Palm Springs, CA is seeking a PrEP Case Manager to deliver case-management style PrEP/PEP services, educate clients, and assist with medication access and appointment coordination. The role includes reviewing benefits, enrolling in financial support programs, and coordinating long-acting PrEP deliveries from in-house and partner pharmacies.

Telephonic PrEP/STI navigation and linkage to care for HIV/STI patients are also part of the role.

Formación

• Excellent verbal and written English communication.
• Interest in cultural differences, HIV/AIDS, minority health, sexual practices, and working with diverse communities.

Responsabilidades

• Provide PrEP and PEP education for patients.
• Track client PrEP and PEP progress throughout the PrEP journey.
• Coordinate delivery of long-acting PrEP medications from in-house and external pharmacies.
• Assist with medication prior authorizations and appointments.
• Support PrEP retention and financial assistance navigation.

Conocimientos

Excellent communication

Cultural competence

Educación

BLS certification (American Heart Association or American Red Cross)

Bachelor’s degree preferred

Descripción del empleo

Overview

Salary Range: $22.00 – $25.30 Hourly

Category: Health Care

Description

Job Summary
Under the direction of the PrEP Manager, the PrEP Case Manager provides case managementstyle PrEP and PEP services to individuals seeking to use PrEP or PEP for HIV prevention. ThePrEP Case Manager assists clients by doing basic PrEP and PEP education, assisting clients toobtain PrEP and PEP medication, supporting clients to make and keep medical appointments,reviewing clients’ benefits, assisting clients to enroll in financial support programs, makingappropriate referrals for support services and doing periodic check in to track the progress of aclient’s PrEP journey. The position also works to coordinate the delivery of long-acting injectablePrEP medications both from DAP’s in-house pharmacy and outside pharmacies. Thisposition will also assist with our on-line PrEP services provided through MISTR. Theposition will provide telephonic case management style PrEP and STI Navigation services toindividuals seeking those services through MISTR. This position will facilitate linkage to care forpersons newly diagnosed with HIV and STIs through MISTR’s screening services. The PrEPCase Manager assists clients by providing information and connection to services to individualswishing to engage in HIV prevention or treatment via MISTR.
Essential Duties/Responsibilities

• Provide PrEP and PEP education for patients
• Track client PrEP and PEP progress for the duration of a client’s PrEP journey at DAP
• Track client appointment attendance and schedule or reschedule missed appointments
• Triage and solve retail pharmacy barriers
• Coordinate the delivery of long-acting PrEP medications for use in clinic
• Assist clinic and pharmacy staff with the coordination and execution of medication priorauthorizations
• Help address and resolve medication adherence issues for Patients
• Provide detailed benefit review and analysis to determine Patient’s PrEP options
• Help clients access PrEP and PEP financial support including pharmaceutical assistanceprograms, private foundations and governmental support programs
• Support PrEP retention
• Help clients understand and normalize sexual health services to empower them in theirsexual health
• Communicate information consistent with agency standards
• Remain well-informed of how to access community resources to help guide clientsthrough these systems
• Maintain accurate and timely documentation of work
• Perform other job-related duties as assigned

Qualifications

Supervisory Responsibilities: None

Required Skills/Abilities

• Excellent verbal and written communication in English
• Ideal candidate will have interest in and competence in cultural differences, HIV/AIDS,minority health, sexual practices, and a demonstrated competence in working with thesubstance abuse community, African-American, Latino/a, and/or LGBT communities,health care workers, youth, and/or seniors

Education and Experience

• Current BLS certification obtained through the American Heart Association or AmericanRed Cross
• Bachelor’s degree preferred
• Knowledge of HIV disease, Sexually Transmitted Infections (Gonorrhea, Chlamydia,Syphilis) and HCV, to include diagnosis, prevention, risk-reduction strategies preferred
• Previous professional or volunteer experience working in HIV/STI/HCV prevention orcare and/or delivering sexual health education or other behavior preferred
• Understanding of how related chronic and infectious diseases are transmitted andprevented as well as familiarity with Pre-Exposure preferred
• Experience in medical or health-related fields; social work, counseling, nursing, publichealth or other health education preferred

Working Conditions/Physical Requirements

• This position is on-site as well as Hybrid
• Ability to lift 24 pounds
• Operates in an office setting at times and requires frequent times of sitting, standing,repetitive motion and talking
• Involves contact with patients
• Access to patient protected health information required
• Requires current and valid driver’s license and current personal auto insurance