Danish Speaking Streaming Platform Support Representative

PM Recruitment ES; Kentucky; Remote; USD 10,000 - 60,000; Full time

Job summary

A recruitment agency is looking for a Danish Speaking Streaming Platform Support Representative to provide support to Danish-speaking customers. Responsibilities include assisting with inquiries, documenting interactions, and maintaining customer satisfaction. Fluency in Danish and a passion for technology are essential. The position offers various perks including private health insurance and fully paid training.

Benefits

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package (flight, transfer and 2 weeks hotel)

Free Greek Lessons, discounts and other perks

Qualifications

• Fluency in Danish (both written and spoken) is essential.
• A passion for technology and outstanding customer service.
• Prior experience in customer support or a technical role is a plus.

Responsibilities

• Deliver exceptional support to Danish-speaking customers via phone, email, and chat.
• Assist with inquiries related to account management, subscription details, and streaming challenges.
• Ensure accurate documentation of all customer interactions.

Skills

Fluency in Danish

Customer service

Problem-solving abilities

Technical support experience

Job description

Are you a Danish speaker with a passion for technology? Patrique Mercier Recruitment ES is excited to offer you an incredible opportunity to join our team as a Danish Speaking Streaming Platform Support Representative! If you enjoy helping customers and navigating the world of streaming, this position is crafted for you!

In this role, you will provide invaluable support to our Danish-speaking customers as they engage with our cutting-edge streaming platform. Your ability to troubleshoot issues and offer guidance will play a crucial role in enhancing their overall experience. Join us in making the world of streaming seamless and enjoyable!

Your Responsibilities

• Deliver exceptional support to Danish-speaking customers via phone, email, and chat.
• Assist with inquiries related to account management, subscription details, and streaming challenges.
• Ensure accurate documentation of all customer interactions in our CRM system.
• Collaborate with team members to maintain high standards of customer satisfaction.
• Participate in ongoing training to stay updated on platform updates and features.

• Fluency in Danish (both written and spoken) is essential. Please clearly indicate your nationality and native language in your C.V. and/or Cover Letter.
• A passion for technology and a dedication to providing outstanding customer service.
• Prior experience in customer support or a technical role is a plus, but not mandatory!
• Strong communication skills and a friendly, approachable demeanor.
• Ability to work independently and efficiently in a remote environment.
• Excellent problem-solving abilities and keen attention to detail.
• Enthusiasm for assisting customers in mastering our streaming platform!

• · Private Health Insurance
• · Training & Development
• · Performance Bonus
• · 2 Extra Salaries Per Year
• Fully Paid Training
• · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• · Free Greek Lessons, discounts and other perks