Danish-Speaking Pandora Luxury Concierge in Greece

Mercier Consultancy Group; United States; A distancia; USD 26.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

13th & 14th salary

Health insurance

Relocation package

Fully paid training

Monthly bonus

Descripción de la vacante

Mercier Consultancy Group in Greece seeks Danish-speaking Pandora Customer Experts to represent a luxury jewelry brand and deliver elevated service. You will handle inquiries across voice, email, and live chat, guided by brand storytelling and CRM tools, while maintaining a premium customer experience.

The role requires native Danish, EU work authorization for Greece, and a polished, professional communication style.

Formación

• Native Danish, fluent in spoken and written Danish.
• EU passport or work authorization for Greece.
• Luxury retail or premium customer support experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work remotely in a fast-paced environment.
• Professional, polished demeanor.

Responsabilidades

• Deliver premium, high-touch service to customers about luxury jewelry.
• Guide customers through purchasing journey with brand storytelling.
• Manage inquiries via voice, email, and live chat.
• Maintain accurate customer records in CRM systems.
• Collaborate with international teams to ensure consistent service.

Conocimientos

Customer service

Brand storytelling

Premium communication

Digital literacy

Multichannel support

Fluent Danish

Herramientas

CRM software

Data entry

Descripción del empleo

Mercier Consultancy Group in Greece seeks Danish-speaking Pandora Customer Experts to represent a luxury jewelry brand and deliver elevated service. You will handle inquiries across voice, email, and live chat, guided by brand storytelling and CRM tools, while maintaining a premium customer experience.

The role requires native Danish, EU work authorization for Greece, and a polished, professional communication style.