Danish Speaking Insurance Consumer Advocate - Athens

Employers from Greece

United States

Remote

USD 31,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Fully Paid Relocation Package

13th and 14th salaries

Monthly performance bonus

Comprehensive Health Insurance

Professional insurance training

Job summary

Mercier Consultancy Group is seeking Danish-speaking consumer protection customer experts in Greece within the dynamic insurance sector. You will act as primary contact for Danish policyholders, guiding on consumer rights and handling inquiries.

The role requires relocation to Athens, on-site, with English collaboration, strong analytical skills, and experience in insurance or customer support. It offers a competitive monthly salary plus 13th/14th salaries, a relocation package, and

Qualifications

Native or fluent Danish (spoken and written).
English proficiency to collaborate with Athens team.
Relocation to Athens required for onsite role.
Experience in insurance, customer support, or consumer protection preferred.
Strong analytical skills and ability to interpret policy documentation.

Responsibilities

Act as the primary contact for Danish-speaking insurance policyholders, providing guidance on consumer rights and protection.
Analyze complex insurance inquiries and ensure adherence to industry regulations and consumer protection standards.
Handle claims, policy modifications, and coverage queries with empathy, accuracy, and professionalism.
Maintain detailed documentation of client interactions in our insurance systems.
Collaborate with internal insurance teams to resolve disputes and enhance customer experience for Danish clients.
Monitor and report on industry trends to identify improvements in consumer service quality.
Participate in ongoing training on European insurance developments.