Danish Speaking Customer Support Specialist - Fully Paid Relocation Package

Mercier Consultancy Europe; Kentucky; Remote; USD 60,000 - 80,000; Full time

Job summary

A multinational consultancy firm is seeking a Danish Speaking Customer Support Specialist to provide exceptional support to Danish clients. This role includes a fully paid relocation package to Greece, competitive monthly salary, and various perks. Ideal candidates will have experience in customer service and be fluent in both Danish and English. Join us for an exciting opportunity to advance your career in a new culture.

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Qualifications

• Fluency in Danish and English required.
• Previous customer service experience preferred.
• Willingness to relocate to Greece.

Responsibilities

• Deliver exceptional customer support to Danish-speaking clients.
• Assist customers with inquiries regarding services and products.
• Document all customer interactions accurately.

Skills

Fluency in Danish

Fluency in English

Problem-solving skills

Excellent communication skills

Tools

Customer support tools

Job description

Mercier Consultancy invites applications for the position of Danish Speaking Customer Support Specialist, with a fully paid relocation package to Greece. In this role, you will provide outstanding support to our Danish-speaking clients, addressing their queries and ensuring they have a seamless experience with our services. This is a fantastic opportunity for those looking to immerse themselves in a new culture while advancing their career in customer service. If you have a passion for helping others and are ready for a new adventure, we want to hear from you!

Responsibilities

• Deliver exceptional customer support to Danish-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding services, products, and policies to ensure satisfaction.
• Troubleshoot and resolve issues efficiently while maintaining a high standard of service.
• Document all customer interactions accurately for quality assurance and follow-up.
• Collaborate with team members to improve customer service processes and share best practices.
• Gather and relay customer feedback to enhance service offerings.
• Stay informed about our product range to provide accurate and helpful information.

• Fluency in Danish and English, with excellent communication skills in both languages.
• Previous experience in customer service or a related field is preferred.
• Strong problem-solving skills and a commitment to customer satisfaction.
• Ability to work both independently and as part of a team.
• Familiarity with customer support tools and technologies is a plus.
• A positive attitude with a passion for helping customers succeed.
• Willingness to relocate to Greece and adapt to a new environment.
• Possession of a valid EU passport.
• Flexibility to work varied hours as needed.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And 2 Weeks Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...