Danish Speaking Client Relations Specialist

Mercier Consultancy Europe; Kentucky; Remote; USD 45,000 - 65,000; Full time

Job summary

A customer relations consultancy in Kentucky seeks a Danish Speaking Client Relations Specialist. You will be the voice for Danish-speaking clients, ensuring they receive outstanding service. The ideal candidate is fluent in Danish and English, has prior customer service experience, and can work independently. Competitive salary and benefits, including a relocation package, are offered.

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Qualifications

• Prior experience in customer service or client relations is preferred.
• Positive, can-do attitude.
• Ability to work independently in a remote setting.

Responsibilities

• Be the go-to contact for our Danish-speaking clients.
• Help clients navigate offerings and assist with challenges.
• Collaborate with internal teams to resolve issues swiftly.

Skills

Fluency in Danish

Fluency in English

Excellent communication skills

Strong problem-solving abilities

Job description

Overview

Join our vibrant team at Mercier Consultancy Europe as a Danish Speaking Client Relations Specialist! In this exciting role, you'll be the friendly voice and trusted advisor for our Danish-speaking clients, guiding them through our innovative services and ensuring they have a stellar experience. Your passion for exceptional customer service and your ability to communicate effectively will play a crucial role in building strong relationships and addressing client needs. If you're ready to embark on a fulfilling journey where you can make a real difference, we want to hear from you!

Responsibilities

• Be the go-to contact for our Danish-speaking clients, responding to their inquiries with enthusiasm and expertise.
• Help clients navigate our offerings and assist with any challenges they face, ensuring a seamless experience.
• Build meaningful connections by following up with clients and actively seeking their feedback.
• Collaborate with internal teams to resolve issues swiftly while maintaining client satisfaction.
• Stay informed on industry trends and our services to equip clients with the best advice.
• Document client interactions to foster continuous improvement in our service delivery.

Qualifications

• Fluency in Danish and English is essential; additional languages are a bonus!
• Prior experience in customer service or client relations is preferred.
• Excellent communication skills with a knack for connecting with clients.
• Strong problem-solving abilities and a positive, can-do attitude.
• Familiarity with payment solutions or financial services is advantageous.
• Ability to work independently in a remote setting while keeping your energy high.
• Flexibility to adapt your approach based on client needs and preferences.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And 4 Weeks Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...