Danish Speaking - Bank Customer Service in Malta - Sales Exp. Required

Next Job Abroad; Deutschland; On-site; USD 25,990 - 31,766; Full time

Benefits offered by this job

Career growth opportunities

International & diverse work environment

Competitive performance bonuses

Health care benefits

Relocation package

Job summary

Next Job Abroad is looking for a Danish Speaking Bank Customer Service Representative based in Malta. You will manage customer inquiries and assist with banking services while promoting our financial products in a vibrant work environment.

The ideal candidate should have a strong sales background and be fluent in Danish and English. The role offers opportunities for career growth, competitive bonuses, and health care benefits, alongside a lower cost of living on the beautiful Mediterranean island of Malta.

Qualifications

• Minimum one year experience in customer service or sales, preferably in banking.
• Demonstrated success in sales with proven ability to achieve targets.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Respond to customer inquiries regarding banking services in Danish and English.
• Utilize sales skills to assess customer needs and recommend solutions.
• Assist clients with account openings and transactions.
• Collaborate with the sales team to meet company sales objectives.
• Address customer complaints and ensure timely resolutions.

Skills

Fluency in Danish

Proficiency in English

Sales skills

Exceptional communication skills

Ability to manage multiple responsibilities

Tools

Banking software

Customer relationship management systems

Job description

Next Job Abroad is pleased to announce an opening for the position of Danish Speaking Bank Customer Service Representative based in Malta. We are seeking candidates who possess a strong background in sales and a dedication to providing high-quality customer service. In this capacity, the selected individual will manage customer inquiries and assist them with a variety of banking services while effectively promoting our financial products. This role presents an excellent opportunity for professional growth in a vibrant and culturally rich environment.

Responsibilities

• Respond to customer inquiries regarding banking services and products in both Danish and English.
• Utilize sales skills to accurately assess customer needs and recommend suitable financial solutions.
• Assist clients with account openings, transactions, and general banking inquiries.
• Collaborate with the sales team to meet and exceed established company sales objectives.
• Address customer complaints and ensure timely resolutions to uphold customer satisfaction.
• Document all customer interactions and transactions with precision in our database.
• Stay informed regarding banking products, services, and regulatory requirements to provide accurate information to clients.

Requirements

• Fluency in Danish and proficiency in English; proficiency in additional languages is advantageous.
• A minimum of one year experience in customer service or sales, preferably within the banking or sales sector.
• Demonstrated success in sales with a proven ability to achieve sales targets.
• Exceptional communication skills, both verbal and written.
• Ability to thrive in a fast-paced environment and efficiently manage multiple responsibilities.
• Familiarity with banking software and customer relationship management systems is preferred.
• Willingness to relocate to Malta and embrace a new cultural experience.

Benefits

• Career growth opportunities in a renowned global bank.
• International & diverse work environment.
• Competitive performance bonuses.
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
• Yearly salary €25.000 excluding bonuses.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Work for a Great Place to Work-Certified Company.
• Relocation package (reviewed case by case).
• This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!