Dance Journey Coordinator - Front Desk/Sales

Themovementdanceexperience; Las Vegas (NV); On-site; USD 22,000 - 28,000; Part time

Job summary

The Movement Dance Experience is seeking a Dance Journey Coordinator to be the welcoming face of our Las Vegas studio. You’ll greet guests, assist with trial classes, and handle inquiries while keeping systems organized and up-to-date.

The role combines customer service with administrative tasks to ensure a smooth dance journey for families. You will also drive enrollment, support merchandise and services, and collaborate with staff to maintain a vibrant studio environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage multiple tasks and stay organized.
• Comfort with computers and basic sales concepts.
• Availability for evenings and weekend shifts as scheduled.

Responsibilities

• Greet guests and guide them on programs, events, and policies.
• Assist new trial students to ensure a welcoming first experience.
• Answer calls, emails, and in-person inquiries promptly.
• Handle concerns with a solutions-focused approach.
• Communicate schedules, events, and updates clearly and timely.
• Schedule trial classes, track absences, and maintain records.
• Organize Google Drive files, studio forms, and reports.
• Oversee supplies and coordinate staff/dancer scheduling.
• Support enrollment, upsell classes, merchandise, and services.
• Capture social media content and support promotions.
• Keep front desk areas clean, organized, and welcoming.

Skills

Warm hospitality

Customer service

Clear communication

Multitasking

Organized

Tech-savvy

Sales-minded

Tools

Studio management systems

Google Drive

Spreadsheets

Job description

Who We’re Looking For

The Movement Dance Experience is growing! We’re looking for an exceptional, detail-oriented, and customer-focused Dance Journey Coordinator to be the welcoming face of our studio.

As the Dance Journey Coordinator, you’ll be the first point of contact for hundreds of dancers and families—both in person and over the phone. You’ll provide outstanding support, assist with administrative tasks, and ensure every guest feels valued and taken care of. This is more than a front desk role—it’s a chance to make an impact, help families navigate their dance journey, and be an essential part of our team.

If you’re looking for a temporary job, a stepping stone, or just a place to clock in and out, this may not be the right fit. But if you thrive in a fast-paced, people-focused environment and love creating an exceptional experience for others, we’d love to hear from you!

This position requires availability during the following hours: Monday through Thursday, 2:30 PM to 8:30 PM; Friday, 8:30 AM to 12:30 PM; and Saturday, 8:30 AM to 2:30 PM. Applicants must be able to commit to this schedule. Candidates with scheduling conflicts during these times are asked not to apply.

Customer Service Superstars

• Warm, welcoming, and able to provide 6-star service to every guest.
• Comfortable engaging with both parents and children in a friendly and professional manner.
• Confident in handling inquiries, concerns, and memberships with grace and clarity.

Organized & Detail-Oriented Problem Solvers

• Quick thinkers who can manage multiple tasks efficiently.
• Excellent with administrative work, scheduling, and maintaining organized digital and physical records.
• Reliable, proactive, and able to work independently with minimal supervision.

Tech-Savvy & Sales-Minded

• Comfortable working on computers, using software, and navigating spreadsheets, emails, and studio management systems.
• Excited about learning sales techniques and helping families find the best classes, programs, and products to enhance their experience.
• A natural at making recommendations and ensuring customers feel informed and supported in their decisions.

What You’ll Be Doing Guest Experience & Customer Support

• Greet every guest with enthusiasm and provide guidance on studio programs, events, and policies.
• Assist new trial students, ensuring a smooth and welcoming first experience.
• Answer phone calls, emails, and in-person inquiries quickly and efficiently.
• Handle customer concerns, questions, and complaints with a solutions-focused approach.
• Ensure families receive clear and timely communication about schedules, events, and important updates.

Administrative & Studio Organization

• Schedule trial classes, make-up sessions, and track student absences.
• Maintain accurate customer records and documentation.
• Organize and update Google Drive files, studio forms, and reports as needed.
• Oversee studio supplies, keeping materials stocked and ready.
• Assist with staff and dancer scheduling logistics.

Sales & Enrollment Support

• Help drive enrollment by guiding families through the registration process.
• Proactively recommend class options, merchandise, and additional services to meet students’ needs.
• Follow up on leads, trial students, and past members to encourage enrollment and retention.
• Assist with merchandise sales, transactions, and maintaining a well-organized retail area.
• Engage in conversations that enhance the customer experience while supporting studio growth.

Social Media & Marketing Assistance

• Capture quick but high-quality Instagram-worthy photos and videos of classes and events.
• Upload content to shared folders for the team to review and use in promotions.
• Engage with our online community as needed to strengthen our brand presence.

Studio Upkeep & Team Collaboration

• Keep the front desk and common areas clean, organized, and welcoming.
• Report any maintenance needs, supply shortages, or equipment issues to management.
• Work closely with the teaching and administrative teams to maintain a seamless studio operation.

Compensation & Growth Opportunities

• Starting Pay: $16–$20/hour
• Performance-Based Bonuses – Compensation can increase with demonstrated excellence in customer service, retention, and enrollment support.
• Opportunities for Professional Growth – As you grow in the role, additional leadership opportunities may become available.
• (Compensation details and incentives will be discussed further during the hiring process.)

Why Join The Movement Dance Experience?

• A Studio That Feels Like Home – We are a passionate, tight-knit team that values connection and service.
• Opportunities for Professional Development – We invest in training and growth for our team members.
• More Than Just a Job – Play a key role in creating meaningful experiences for young dancers and their families.