Damage Prevention Coordinator I (Utility Locator)

Segra; Kansas City (MO); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

401(k) match

Dental & vision insurance

Tuition reimbursement

Job summary

Segra is seeking a qualified Damage Prevention Coordinator I (Utility Locator) in our Kansas City, MO office. The role is full-time with a hybrid in-office requirement of three days per week in KC and two remote days.

The candidate will protect underground utilities by coordinating field locate efforts and handling locate inquiries from Field Ops and Contractors, while supporting management with various duties. An on-call rotation is included.

Qualifications

• High school diploma, some college preferred.
• Minimum of 1 year of prior utility locating experience.
• Must be available to work Monday-Friday, 7:00 AM - 3:30 PM CST in the office to be considered.

Responsibilities

• Protect underground telecommunications utilities by determining the need for field locating.
• Assist with handling external emails and voicemails regarding locate questions from Field Ops and Contractors.
• Will work an on-call rotation.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Reading comprehension

Communication (email/phone)

Independence / self-motivation

Adaptability in fast-paced environment

Education

High school diploma

Some college preferred

Tools

MS Office Suite

Irth UtiliSphere

GIS

Job description

Segra is searching for a qualified and experienced Damage Prevention Coordinator I (Utility Locator) to join us in a full-time capacity in our Kansas City, MO office.

Location Requirement:

The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the Kansas City, MO office, with flexibility to work remotely two (2) days each week.

Role Overview:

The Damage Prevention Coordinator I is responsible for protecting our underground telecommunication utilities through correctly, safely, and efficiently determining the need for these utilities to be field located. The Damage Prevention Coordinator 1 will assist with handling external emails and voicemails regarding locate questions from Field Ops and Contractors and additional duties as assigned by management. The Damage Prevention Coordinator I will work an on-call rotation.

Qualifications:

Education:

• High school diploma, some college preferred

Required Experience:

• Minimum of 1 year of prior utility locating experience
• Must be available to work Monday-Friday, 7:00 AM - 3:30 PM CST in the office to be considered

Preferred Experience:

• 1+ years of experience using Irth UtiliSphere or other One Call Ticket Management software, Locator, One Call Center or GIS experience preferred
• Knowledge of One Call Program
• Knowledge of telecom utility infrastructure
• Strong attention to detail
• Accurate and efficient reading comprehension skills
• Ability to communicate professionally via email and phone
• Ability to work independently and stay on-task
• Basic computer skills in MS Office Suite
• Must be able to work in a fast-paced environment

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry-leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range:

$20.21 - $24.00/hour

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.