Damage Prevention Coordinator

Memphis Light, Gas and Water Division; Memphis (TN); On-site; USD 89,000 - 109,000; Full time

Job summary

Memphis Light, Gas and Water Division (MLGW) seeks a Damage Prevention Coordinator to lead the Damage Prevention Program across electric, water, and natural gas operations, developing procedures, training, and public awareness to reduce damages and improve safety.

The role coordinates with Tennessee 811, excavators, regulators, and internal teams, providing field coaching, incident reviews, and performance dashboards while ensuring compliance with regulations and industry standards.

Qualifications

• Bachelor's degree in safety engineering, construction management, or related field.
• Experience applying safety, construction, utility, or operational practices in field environments.
• Knowledge of Tennessee 811 processes, DIRT reporting, utility locating and marking, GIS systems, and mapping workflows.
• Ability to analyze data, develop procedures and training, communicate with diverse stakeholders, and support continuous improvement initiatives.
• OSHA 30-Hour certification or equivalent training preferred.

Responsibilities

• Lead and continuously improve the Damage Prevention and Public Awareness Programs.
• Develop, implement, and maintain program procedures, performance metrics, and compliance initiatives.
• Coordinate with internal departments to support damage prevention activities, records management, training, and operational effectiveness.
• Provide field support, guidance, and coaching for damage investigations, construction activities, and safe excavation practices.
• Maintain and update procedures related to locating, marking, ticket management, and mapping discrepancies.

Skills

Safety program management

Regulatory compliance

Stakeholder engagement

Safety leadership

Problem-solving

Decision-making

Collaboration

Independent judgment

Training delivery

Education

Bachelor's degree in safety engineering, Construction Management, or related field

Tools

GIS

Ticket management systems

Job description

Damage Prevention Coordinator - (260000LZ)DescriptionJOB PURPOSEThe Damage Prevention Coordinator will be responsible for leading MLGW's Damage Prevention Program for electric,water, and natural gas operations by developing and administering procedures, training, public awareness initiatives,and stakeholder engagement activities that reduce utility damages, improve locate performance, and enhance publicand employee safety. Serves as the primary liaison with excavators, contractors, regulatory agencies, Tennessee 811,public officials, and internal departments to ensure compliance with applicable regulations and industry standards whilesupporting continuous improvement through training, field coaching, and incident review. ESSENTIAL FUNCTIONS:Lead and continuously improve MLGW's Damage Prevention and Natural Gas Public Awareness Programs. Develop,implement, and maintain program procedures, performance metrics, and compliance initiatives. Coordinate with internaldepartments to support damage prevention activities, records management, training, and operational effectiveness.Monitor and interpret applicable state and federal damage prevention regulations. Administer locator and damageprevention training programs. Provide field support, guidance, and coaching for damage investigations, constructionactivities, and safe excavation practices. Maintain and update procedures related to locating, marking, ticketmanagement, and mapping discrepancies. Serve as the primary liaison with Tennessee 811, excavators, contractors,emergency officials, public officials, and the community. Promote compliance with One-Call requirements throughoutreach, education, and stakeholder engagement. Support public awareness initiatives and represent MLGW atindustry and community events. Develop and maintain performance dashboards, reports, and key performanceindicators.Conduct data quality reviews, monitor damage trends, and support incident reporting and regulatory complianceactivities. Assist with audit readiness and compliance with applicable safety regulations. Evaluate and implementimprovements to ticket management systems, field technology, and damage prevention processes. Coordinate with GISand Records personnel to improve mapping accuracy, records access, and discrepancy resolution workflows. Performother duties as directed or assigned.QualificationsLICENSES AND CERTIFICATIONSMust have a valid driver's license from the state of residence.:EDUCATIONBachelor's degree in safety engineering, Construction Management, or related field.EXPERIENCEExperience applying safety, construction, utility, or operational practices in field environments, including training deliveryand program coordination. Knowledge of utility construction, damage prevention regulations, Tennessee 811 processes,DIRT reporting, utility locating and marking practices, GIS systems, and mapping workflows. Knowledge of utilitydamage prevention, safe excavation practices, and applicable safety regulations. Ability to analyze data, developprocedures and training, communicate effectively with diverse stakeholders, and support continuous improvementinitiatives. Demonstrated skills in program management, regulatory compliance, stakeholder engagement, safetyleadership, problem-solving, decision-making, collaboration, and independent judgment in a dynamic operational environment.ADDITIONAL INFORMATIONPreferred competencies include program management, continuous improvement, stakeholder engagement, safetyleadership, regulatory compliance, analytical problem-solving, operational decision-making, and collaborativerelationship building. Proper use and maintenance of assigned personal protective equipment (PPE). Completion ofrequired MLGW safety and compliance training programs. Completion of Traffic Awareness training and other applicableoperational safety training. OSHA 30-Hour certification or equivalent training preferred. Physical Demands: Requiresfrequent walking and travel in construction and outdoor environments, occasional lifting of up to 25 pounds, and theability to respond to after-hours, emergency, and on-call situations as needed.THIS LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY.Primary Location: USA-TN-MemphisWork Locations: AB01 David F Hansen Admin Bldg 220 South Main Street Memphis 38101-0430Job: Security & SafetyOrganization: 0820000 VP Safety and ComplianceJob Posting: Aug 18, 2026, 9:20:06 AMMinimum Salary: 98,841.60Midpoint Salary: 123,572.80