Damage Assessment Coordinator (Grand Junction, TN) #AIP1495

ITG Communications, LLC; Tennessee; On-site; Full time

Job summary

Join a dynamic team as a Damage Assessment Coordinator, responsible for documenting and resolving utility-related incidents. With a focus on coordination and communication between internal and external stakeholders, you'll maintain accurate records and assist in claims processing. This role requires attention to detail and the ability to adapt to both field and office environments. A high school diploma is required, with preferences for relevant coursework or certifications in the field.

Qualifications

• 2+ years in claims support, utility construction, or damage coordination.
• Familiarity with damage investigation processes and insurance procedures.
• Understanding of construction practices and utility infrastructure.

Responsibilities

• Coordinate, document, and resolve damage incidents.
• Log new incidents and ensure timely data entry.
• Maintain organized records of claim files and correspondence.

Skills

Attention to detail

Strong communication skills

Coordination skills

Education

High school diploma or equivalent

Coursework or certifications in construction, utility safety, or claims handling

Job description

If you’re ready to be part of a dynamic, innovative, and future-oriented team, then you’ve come to the right place. We’re growing fast, and that growth means ample opportunity for motivated, qualified, and talented professionals just like you.

#PC621

~Location: Grand Junction, TN~

The Damage Assessment Coordinator is responsible for coordinating, documenting, and supporting the resolution of utility, construction and fulfilment related damage incidents. This role supports internal teams by gathering key incident data, facilitating communication with field teams, and maintaining detailed records required for claims processing. The position ensures timely and accurate intake of damage claims, technical support during assessments, and coordination with insurance providers, legal representatives.

Responsibilities

• Serve as the primary coordinator for reported utility, construction and fulfillment -related damages.
• Intake and log new incidents, ensuring accurate and timely data entry into internal tracking systems.
• Communicate with field personnel to confirm incident details and gather photographs, notes, and supporting documentation.
• Assist in reviewing technical documentation such as construction plans, utility markings and environmental conditions at the time of damage when applicable.
• Coordinate schedules and communication between internal teams, insurance adjusters, and legal counsel.
• Maintain complete and organized records of all claim files, correspondence, reports, and assessments.
• Support the development of damage prevention strategies based on recurring trends and root cause analysis findings.
• Assist in creating claims reports and summaries for internal use and insurance purposes.
• Track incident resolution timelines, status updates, and ensure compliance with regulatory and company standards.
• Provide administrative support during insurance renewals, legal proceedings, and audits.

Requirements

Education:

High school diploma or equivalent required; coursework or certifications in construction, utility safety, or claims handling preferred.

Experience:

• 2+years in claims support, utility construction, or damage coordination

• Familiarity with damage investigation processes, insurance procedures, or field reporting

Exposure:

• Understanding of construction practices and utility infrastructure

• Knowledge of incident documentation, claims systems, and regulatory standards

• Experience working with insurance adjusters or legal partners on claim matters

Factors critical to success at ITG Communications for this position:

• Attention to detail and consistency in recordkeeping

• Strong communication and coordination skills

• Ability to work in both field and office environments effectively

Physical Requirements

• Ability to work outdoors and conduct site visits in various weather conditions

• Manual dexterity for computers, phones, and field equipment

• Ability to lift up to 50 lbs and navigate active work site

• Pay Range: $28.00 - $31.00 Per Hour

Additional Comments

ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Follow the link below to proceed to the application process.

ITG is an equal opportunity employer. We will consider all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.

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