Dallas Sales Associate

Versace; Dallas (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Versace in Dallas is seeking a Sales Associate to build relationships with customers, maximize sales, and maintain brand presentation. You will work under the Store Manager to deliver an elevated Versace experience and support events.

The role emphasizes proactive customer engagement, CRM data capture, and collaboration with management to achieve targets while upholding store standards and luxury service.

Qualifications

• 2+ years retail experience, luxury experience preferred.
• Familiarity with POS systems and store software.
• Exceptional customer service and communication skills.

Responsibilities

• Build relationships with customers to maximize sales.
• Maintain image, product presentation and store operations.
• Deliver the Versace customer experience from greeting to after-sales follow-up.
• Collaborate with management to achieve sales targets and events.
• Engage VIP clients and promote the store’s client outreach program.

Skills

Customer service

Sales skills

Brand knowledge

VIP client care

Tools

Retail POS System

Excel

Word

Email

Job description

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Sales Associate will join our team reporting to the Store Manager. You willbuild relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.

Business Development & Client Management

• Partner with management team to strategically achieve sales targets
• Strive to always increase brand and product knowledge
• Master selling skills to satisfy customer needs
• Take action to maximize the sales opportunity on all categories
• Embrace and promote our Retail Excellence Program with both clients and staff
• Build strong partnerships with clients, peers, and management through effective communication
• Ensure superlative customer service standards, to meet customer expectations
• Act as brand ambassador to build relationships with new customers and VIP clientele
• Deliver the ultimate Versace experience to increase customer loyalty
• Drive results through delivering an elevated customer experience both during and after sale service

CRM

• Capture customer data all the time
• Proactively take possible actions to maintain a long-term relationship with customers
• Participate in the organization of In-store & Promotional events
• Implement and manage the boutique’s community outreach program to maintain active social relationships with clients

Operations

• Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
• Remain in compliance with operational and company policies and procedures
• Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up

YOU’LL NEED TO HAVE

• 2 + years’ experience in retail – luxury experience preferred
• Computer skills to include operation of retail sales system, Word, Excel and email

WE’D LOVE TO SEE

• An entrepreneur with the ability to drive results
• Well connected with a strong ability to engage
• Elevated customer service skills; a true fashion expert with a passion for sales
• Exceptional verbal and written communication skills
• A positive, outgoing, high-energy personality able to thrive within a high paced environment