Dallas Branch Teller

Southwest Airlines Federal Credit Union; Irving (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Une institution financière réputée, Southwest Airlines Federal Credit Union, recherche un caissier à temps plein pour sa succursale à Dallas. Ce rôle crucial nécessite de fournir un excellent service à la clientèle tout en gérant efficacement des transactions financières au guichet. Les candidats doivent avoir une attitude positive et des compétences interpersonnelles solides.

Benefits

FREE health insurance

FREE vision insurance

FREE life insurance

FREE short-term and long-term disability

401(k) plans with employer match

13 Paid Holidays

Flexible Spending Accounts

Qualifications

• Expérience de 1 à 3 ans en gestion de trésorerie, avec un bon historique d'équilibre.
• Expérience de 1 à 3 ans en service, de préférence dans une institution financière.

Responsibilities

• Maintenir et équilibrer un tiroir de caisse.
• Completer des transactions de service aux membres.
• Effectuer des transactions au guichet automatique et au dépôt de nuit.

Skills

Communication

Multi-tasking

Interpersonal skills

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Excel

Word

Microsoft Teams

Job description

Southwest Airlines Federal Credit Union, a world class financial institution, is looking for a Full-Time Teller for our Dallas Branch located near Love Field Airport.

The Benefits of Working Here:

We work hard to ensure that our employees work in an environment of respect, trust and fun! We are committed to helping our employees stay healthy, feel secure, grow and development, and maintain a work/life balance through our comprehensive benefit programs:

• FREE health insurance
• FREE vision insurance
• FREE life insurance
• FREE short-term and long-term disability
• FREE employee checking account
• Paid Time Off up to 3 weeks per year
• 13 Paid Holidays (2 ½ weeks of more paid time off!)
• Flexible Spending Accounts
• 401(k) plans with employer match
• Casual dress code, every day!
• Ongoing training through classroom and online formats
• Employee recognition programs
• Employee committees that promote culture, fun and wellness
• Monthly company-wide activities for our employees, like Baseball Day, Chocolate Chip Day, Summer Luau, Say Something Nice Day, Biggest Loser, and a Step Challenge

The Teller is responsible for performing a wide variety of supportive, member service duties while functioning as a teller in a cash drawer on the teller line. A Branch Support Services Representative must be professional, courteous, and deliver top-notch service when assisting members and co-workers face-to-face, by phone, or through the drive thru.

Job Responsibilities:

• Maintaining and Balancing a Cash Drawer
• Completing Teller and Member Service Transactions
• ATM and Night Deposit Transactions
• Receiving and Directing Telephone Calls
• Cross-Selling SWACU’s Products and Services to aid in Meeting Branch and Personal Goals – with the opportunity to earn an incentive!

This position also performs a variety of miscellaneous support functions:

• Processes Voucher Transactions
• Notary Republic
• Returned Mail
• Reporting Projects
• Check Hold Reviews

This position will serve as back up to the Receptionist and Lobby service positions as needed. A Branch Support Services Representative must also understand the regulations and follow the policies and procedures of the position.

Qualifications:

• Great attitude and enthusiasm!
• Have a comprehensive knowledge of using a computer, Microsoft Outlook, Excel, Word and Teams
• Clear written and verbal communication while maintaining professional, courteous, and friendly service to our members and co-workers
• Interpersonal skills to effectively suggest new products and services to our members
• Ability to multi-task and maintain organization and efficiency in a fast-paced environment
• High School diploma or equivalent
• One to three years of cash handling experience, with a history of good balancing
• One to three years of service experience, preferably in a Financial Institution
• All qualified candidates must pass a credit and background check

Pay:

Starting pay DOE

Schedule:

Monday to Friday, 8:10am – 5:10pm (No weekends)

Work Location:

Company Overview:

Southwest Airlines Federal Credit Union provides a complete array of financial services for all employees and families of Southwest Airlines and over 200 more companies across the United States. Since our inception, we have continued to maintain a rapid pace of growth throughout our four branches in TX and AZ! We now serve over 50,000 members nationwide and we’re still growing! Our members enjoy the most elite financial services and the best member service around! Learn more about us on our website: https://www.swacu.org/connect/careers.html