Dallas-Based AI Platform Lead

Southwest Airlines Co.; Dallas (TX); On-site; USD 146,000 - 162,000; Full time

Benefits offered by this job

Fly for free

401(k) match

Health insurance

Profit-sharing

Job summary

Southwest Airlines Co. in Dallas, TX seeks a Manager of Technology on the AI Platform Services Team to lead a group building scalable AI foundations powering Customer and Employee experiences.

You will guide engineers, drive reusable AI capabilities, governance, and observability, partnering with business and technology leaders to transform AI into enterprise-wide, value-driving solutions while owning data platforms and decisioning.

Qualifications

• Bachelor's degree in CS, Engineering, or IS, or equivalent experience.
• Experience leading teams and providing work direction.
• Preferred: production-grade, cloud-native AI solutions.
• Preferred: AI engineering with agent orchestration and governance.

Responsibilities

• Lead and influence department and organization goals.
• Guide cross-functional teams to deliver enterprise AI solutions.
• Develop strategies to improve performance and product value.
• Provide technical thought leadership in assigned areas.
• Deliver high-quality technology solutions on time and within budget.
• Collaborate with business partners to measure value.

Skills

Leadership

Personnel practices

Software development

Project management

Negotiation

Stakeholder management

Communication

Team leadership

Strategic thinking

Education

Bachelor's degree (CS/Engineering/IS)

Job description

Southwest Airlines Co. in Dallas, TX seeks a Manager of Technology on the AI Platform Services Team to lead a group building scalable AI foundations powering Customer and Employee experiences.

You will guide engineers, drive reusable AI capabilities, governance, and observability, partnering with business and technology leaders to transform AI into enterprise-wide, value-driving solutions while owning data platforms and decisioning.