Dairy Team Member: Customer Service & Merchandising

Cadient, LLC; Moosic (Lackawanna County); On-site; USD 17,000 - 25,000; Full time

Job summary

ShopRite of Birney Plaza in Moosic, PA is seeking a Dairy Department Associate to deliver a great customer experience while pricing, stocking and rotating merchandise. The role maintains a neat, clean and visually appealing department in accordance with company policy.

You will perform essential duties including sanitizing surfaces, stocking, assisting the Dairy Manager, and interacting with customers in a friendly way.

Qualifications

• Proficient reading, writing, speaking, analyzing and understanding English.
• Basic arithmetic skills.
• Ability to stand/walk for full shifts.
• Ability to lift 25 lbs routinely and 50 lbs occasionally.
• Ability to work in varying temperatures.
• Ability to work with dairy products without allergy issues.
• Ability to climb a ladder to access overhead items.
• Ability to work in refrigerated and high moisture areas.
• Ability to tolerate dust and cleaning agents.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others and follow schedules.
• Punctual and regular attendance.

Responsibilities

• Maintain a clean, neat, organized and safe work environment.
• Clean and sanitize surfaces and equipment per QA standards.
• Keep floor clear of debris and spills.
• Lift, pull, push and rotate merchandise up to 25 lbs and occasionally 50 lbs.
• Unload trucks and transport dairy merchandise to the Dairy Department.
• Stand at designated work area for shifts that may exceed 8 hours.
• Follow all regulations pertaining to Dairy operations and safety.
• Dress and groom according to company policy.
• Greet customers and provide prompt, courteous service.
• Assist Dairy Manager as needed.
• Price items accurately using approved price marking devices.
• Ensure featured sale merchandise is attractively signed.
• Record markups/markdowns and inventory adjustments as required.
• Maintain unit price labels and check item locations.
• Promote current charitable promotions to customers.
• Verify deliveries against invoices and log accordingly.
• Fully stock and rotate all Dairy merchandise.
• Unload received product into refrigerated storage with required equipment.
• Block and face products per policy.
• Monitor storage temperatures and report issues.
• Be knowledgeable about dairy products and their use.
• Utilize CGO/Hand Held Terminal for stock and ordering.
• Maintain equipment and report problems promptly.
• Follow safety and training policies and work with the team.
• Perform other duties as assigned.

Skills

English literacy

Basic math

Stamina

Lifting 25 lbs

Lifting 50 lbs

Temperatures tolerance

Allergy awareness to dairy products

Ladder access

Refrigerated environments

Dust tolerance

Customer interaction

Teamwork

Punctuality

Job description

ShopRite of Birney Plaza in Moosic, PA is seeking a Dairy Department Associate to deliver a great customer experience while pricing, stocking and rotating merchandise. The role maintains a neat, clean and visually appealing department in accordance with company policy.

You will perform essential duties including sanitizing surfaces, stocking, assisting the Dairy Manager, and interacting with customers in a friendly way.