Dairy Queen Crew Team Members

Dairy Queen; Edina (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Crew Members to join their team in Edina, MN. In this role, you will create positive memories for fans by delivering exceptional customer service in a fun and fast-paced environment. As a brand ambassador, you will greet customers, assist with menu navigation, and ensure a clean and inviting atmosphere. If you have a passion for excellence and enjoy working collaboratively, this opportunity is perfect for you. Join a company that values diversity and inclusion, and be part of a team that makes a difference every day!

Qualifications

• Positive communication with fans and co-workers during shifts.
• Ability to work well under pressure while maintaining a great attitude.

Responsibilities

• Greet and welcome fans enthusiastically to the Dairy Queen brand.
• Prepare treat products following health and safety standards.

Skills

Customer Service

Communication Skills

Teamwork

Problem Solving

Food Handling Procedures

Job description

Company Description

Since 1940, Dairy Queen has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.

Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.

Job Description

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

We have a variety of opportunities available for Crew members located at our corporate restaurant in Edina, MN. Qualities of a successful team member includes:

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Prepare treat products following restaurant, health, and safety standards and procedures
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Qualifications

• Communicate positively with fans and co-workers constantly during shifts
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene and promptness
• Have fun and maintain a positive attitude at all times!

The US national hourly range for this non-exempt position is $15.00-$17.00. The base hourly range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location, and relevant education or experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.

DQ Grill & Chill restaurant- Edina is located at:

7700 Normandale Blvd.

Edina, MN 55439

Our Commitment to Diversity, Equity and Inclusion

We are committed to creating a culture of diversity, equity and inclusion for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work; where we recruit, engage and retain employees, franchise owners and suppliers with diverse backgrounds and identities; and where everyone feels welcome engaging with our DQ brand.

IDQ is an Equal Opportunity Employer that values the strength diversity brings to the workplace. IDQ participates in the US E-Verify program. You must be work authorized in the United States without the need for employer sponsorship.