Dairy Queen Cake Decorator

The Teton Group/C&H Holdings Inc.; Hurricane (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

The Cake Decorator at a Dairy Queen location under The Teton Group/C&H Holdings Inc. is responsible for creating and decorating high-quality cakes, preparing soft serve and Blizzard cakes, and maintaining cake displays.

The role requires creativity, attention to detail, and strong customer service in a fast-paced setting. Key duties include decorating with piping, airbrushing, and edible images, ensuring quality and safety standards, and collaborating with the front-of-house team to enhance

Qualifications

• Strong cake decorating skills and ability to replicate designs.
• Clear customer service and interpersonal communication.
• Willingness to work in varying temperature environments.

Responsibilities

• Prepare, assemble, and decorate cakes according to orders and Dairy Queen specs.
• Maintain stock and attractive display of cakes in freezer case.
• Take custom cake orders accurately and ensure timely fulfillment.
• Follow health, safety, and sanitation guidelines.

Skills

Cake decorating

Lettering

Piping

Airbrushing

Floral designs

Character designs

Customer service

Detail-oriented

Stand for long hours

Ability to lift up to 50 pounds

Tools

Decorating tools

Job description

Cake Decorator

Location: Dairy Queen

Reports To: Shift Leader / Assistant Manager / General Manager

Position Summary

The Cake Decorator is responsible for creating, assembling, and decorating high-quality Dairy Queen® cakes in accordance with company standards and customer specifications. This includes the preparation of soft serve and Blizzard® cakes, use of various decorating techniques and tools, and maintaining proper stock levels of decorated and ready-to-decorate cakes. The ideal candidate is creative, detail-oriented, and able to perform in a fast-paced environment while providing exceptional customer service.

Key Responsibilities

Cake Preparation & Decoration

• Prepare, assemble, and decorate cakes according to customer orders and Dairy Queen specifications.
• Use various decorating tools including icing, gel, piping, airbrush, edible images, decorating kits, and lettering to meet customer expectations.
• Ensure all products meet established quality, safety, and presentation standards.

Inventory & Display Management

• Maintain adequate stock of decorated cakes, including seasonal and promotional varieties.
• Ensure all cakes are attractively displayed in the freezer case, fully stocked at all times.
• Execute proper product rotation to ensure freshness.

Customer Service

• Take custom cake orders accurately and professionally, ensuring timely fulfillment.
• Interact with customers in a friendly and attentive manner, offering samples and promoting cake offerings.
• Collaborate with frontofhouse team members to support overall guest satisfaction.

Sanitation & Food Safety

• Maintain cleanliness and organization of the cake decorating area and all related equipment.
• Follow all health, safety, and sanitation guidelines, including the PRIDE checklist and local health regulations.
• Safely handle raw and finished products, ensuring proper storage and temperature control.

Teamwork & Communication

• Communicate effectively with team members and management regarding order volume, inventory needs, and guest feedback.
• Support restaurant cleanliness and operations by assisting with general cleaning, stocking, and maintenance duties as needed.

Additional Duties

• Assist with backofhouse operations or other positions as needed to support restaurant flow.
• Report all significant issues or concerns to management promptly.
• Perform other duties as assigned by management.

Qualifications & Requirements

Required

• Strong cake decorating skills including lettering, piping, airbrushing, floral and character designs.
• Ability to follow visual instructions and replicate cake designs accurately.
• Excellent customer service and interpersonal communication skills.
• Must be detailoriented, creative, and dependable.
• Ability to stand for long periods and lift up to 50 pounds.
• Willingness to work in varying temperature environments (freezers, kitchens).
• Must adhere to all food safety and hygiene standards.

Preferred

• Cake decorator certification or formal decorating training is strongly preferred.
• Portfolio showcasing past cake decorating work (may be required at the interview).
• Prior experience in food service, bakery, or cake decorating roles.