Dairy Operations Leader & Team Coach

Kroger; Oak Lawn (IL); Presencial; USD 32.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage

Paid time off

Employee Assistance Program

Associate discounts

Tuition reimbursement

Career growth opportunities

Descripción de la vacante

Kroger in Oak Lawn, IL is seeking a Grocery Clerk Supervisor to plan, train and direct clerks while maximizing store sales and profits. You will model our values and lead customer service, merchandising and daily operations.

The role emphasizes organizing work, coaching staff, ensuring safety and compliance, and delivering prompt, courteous service in a fast-paced environment. Weekend and holiday shifts are required, with opportunities for growth and comprehensive benefits.

Formación

• Willing to weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to make intelligent decisions quickly.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Qualified and able to operate power machinery and work with various job tools.
• Understanding key components of department operations.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety.
• Must be able to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.

Responsabilidades

• Plan, organize, train and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits.
• Organize work, train and schedule associates to consistently provide prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, and questions; be prompt, tactful, calm, courteous and professional.
• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies.
• Perform and direct others in pricing and displaying of merchandise; maintain proper signage, product rotation, quality and space allocation.
• Engage and counsel associates in merchandising techniques, customer service and promotions.
• Implement company programs and adhere to policies, particularly in harassment or discrimination.
• Provide input on department budgets, goals and results and maximize department and store sales.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely; maintain floor, shelves and displays clean and sanitary.
• Maintain temperature logs and assist on inventories, store resets, remodels and promotions.
• Supervise and coach direct reports; complete performance reviews and provide feedback.
• Must be able to perform the essential functions with or without accommodation.

Conocimientos

People management

Customer service

Communication skills

Multi-tasking

Team leadership

Problem solving

Adaptability

Herramientas

Power machinery

Label guns

Balers

Compactors

Descripción del empleo

Kroger in Oak Lawn, IL is seeking a Grocery Clerk Supervisor to plan, train and direct clerks while maximizing store sales and profits. You will model our values and lead customer service, merchandising and daily operations.

The role emphasizes organizing work, coaching staff, ensuring safety and compliance, and delivering prompt, courteous service in a fast-paced environment. Weekend and holiday shifts are required, with opportunities for growth and comprehensive benefits.