DAIRY/LEAD CLERK

Smith's Food & Drug Centers; Sparks (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Smith's Food & Drug Centers in Sparks, NV is seeking a Grocery Department Supervisor to plan, organize, train and direct clerks, ensuring efficient production and top-notch customer service. You will model the company's values of respect, honesty, integrity, diversity, inclusion and safety in every interaction.

In this full-time role, you will oversee staffing, merchandising, pricing, and daily operations, while driving store sales and profits through strong leadership and a hands-on approach.

Qualifications

• Minimum: willing to work weekends and holidays.
• Strong written and verbal communication skills.
• Ability to manage people and organize workloads.
• Decision-making quickly and accurately.
• Ability to multi-task and set priorities in a fast-paced environment.
• Team player with initiative and follow-through.
• Experience operating power tools and department equipment.
• Knowledge of department operations and merchandising basics.
• Capable of handling stressful situations professionally.

Responsibilities

• Plan, organize, train and direct Grocery Clerks to ensure efficient operations.
• Perform production and customer service functions to maximize store sales.
• Enforce respect, safety, and company values across the team.
• Monitor displays, pricing and product rotation to maintain quality.
• Assist with inventories and special merchandising projects.

Skills

People management

Communication

Multi-tasking

Decision making

Team player

Safety awareness

Tools

Power tools

Job description

Plan, organize, train and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Minimum

• Willing to weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to make intelligent decisions quickly.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Qualified and able to operate power machinery and work with various job tools.
• Understanding key components of department operations.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.

Desired

• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety.
• Must be able to work with various cleaning solutions, safely use sharp tools, and operate label guns, balers, and compactors.
• Organize work, train and schedule associates to consistently provide prompt courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous and professional in all interactions.
• Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Provide input on department budgets, goals and results and maximize department and store sales and profits.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf and display areas clean and up to sanitary standards.
• Maintain accurately updated department temperature logs on all shifts and by all clerks.
• Assist on special projects such as periodic inventories, store resets, remodels, and special merchandising promotions.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.