Dairy Experience Specialist

Hyvee.io; Waukee (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee is seeking a Dairy Clerk in the Dairy department in Waukee, IA. The role focuses on rotating and replenishing merchandise while delivering courteous, friendly service to customers and team members. The position is non-exempt and daytime shifts are typical.

Responsibilities include maintaining product quality, stocking, assisting customers, and upholding store guidelines. The role requires physical ability and reliability in a fast-paced environment.

Qualifications

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Responsibilities

• Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Rotates and replenishes merchandise and ensures highest quality standards are met.
• Unloads trucks and places product in appropriate storage area.
• Faces merchandise.
• Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.
• Builds end caps display and fills through the week as necessary.
• Orders product and supply that is requested by department manager.
• Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Participates in the physical inventories (monthly and quarterly).
• Checks invoices against delivered product when asked.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

Less than high school

Six months or less experience

Tools

Box cutter

Two wheeler

Ice cream carts

Milk dollies

Cash register

Intercom

Calculator

Pallet jack

RPM

Job description

Hy-Vee is seeking a Dairy Clerk in the Dairy department in Waukee, IA. The role focuses on rotating and replenishing merchandise while delivering courteous, friendly service to customers and team members. The position is non-exempt and daytime shifts are typical.

Responsibilities include maintaining product quality, stocking, assisting customers, and upholding store guidelines. The role requires physical ability and reliability in a fast-paced environment.