DAIRY/DEPT LEADER

Kroger in; Brownstown Charter Township (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Kroger is seeking a Dairy/Dept Leader to create an outstanding customer experience while managing department functions. The role involves overseeing sales goals, training associates, maintaining quality standards, and ensuring a welcoming environment for customers. The ideal candidate should have management and dairy experience, along with effective communication skills.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Employee Assistance Program

Tuition reimbursement up to $21,000

Associate discounts

Qualifications

• Must be 18 or older.
• Management experience preferred.
• Dairy experience preferred.

Responsibilities

• Establish and maintain a safe and clean environment.
• Direct and supervise all functions for the dairy department.
• Achieve sales and profit goals for the department.

Skills

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Education

High school education or equivalent preferred

Job description

DAIRY/DEPT LEADER (Finance)

Create an outstanding customer experience by embracing the Customer 1st strategy and encouraging associates to deliver excellent customer service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards and expenses. Direct and supervise all functions, duties, and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

Minimum Requirements:

• Must be 18 or older
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired Qualifications:

• High school education or equivalent preferred
• Management experience preferred
• Dairy experience
• Retail experience
• Second language (verbal, reading, and/or writing)

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job-specific information to associates.
• Establish performance goals for the department and empower associates to meet or exceed goals and targets through teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on their job performance and participate in performance appraisals.
• Adhere to all local, state, and federal laws, food safety regulations, and company guidelines.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products and using product knowledge to make suggestions.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of dairy specials.
• Develop and implement a department business plan to achieve desired results.
• Understand the store's layout and locate products efficiently.
• Create and execute sales promotions in partnership with store management.
• Inform and educate associates about current, upcoming, and special in-store promotions, especially those affecting the Dairy department.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the promotional plan for the department.
• Assist management in preparing budgets, profit and loss reviews, and take appropriate actions on financial reports.
• Manage daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Organize inventory processes, note discrepancies, and ensure proper temperatures in cases and coolers with maintained logs.
• Reinforce safety programs, conduct equipment inspections, and report unsafe conditions or repairs needed.
• Report customer or employee accidents and any safety risks or illegal activities.
• Work cooperatively in high-paced and stressful environments, manage conflicts professionally, and act with honesty and integrity.
• Follow directions, seek assistance when needed, and support minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.