Dairy Customer Specialist - Fresh Products & Service

Kroger Family of Companies; Brown Deer (WI); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Kroger Family of Companies in Brown Deer, WI seeks a team member to create an outstanding customer experience, maintain a safe, clean environment, and assist the department manager in achieving sales goals. The role embraces Customer 1st and supports the store in high-paced settings.

You will answer questions, know products, compare items, and ensure freshness and accurate labeling. Training and teamwork are emphasized.

Formación

• Retail experience in customer-service roles.
• Bilingual abilities are a plus (written/spoken).
• Ability to remain calm and professional in busy periods.
• Strong communication with customers and teammates.
• Basic math and counting skills for transactions.

Responsabilidades

• Promote trust and respect among associates.
• Create welcoming environment by answering questions about products.
• Know products and respond to customer inquiries with recommendations.
• Offer product samples to help customers discover items.
• Inform customers of dairy specials.
• Provide customers with fresh products ordered.
• Recommend dairy items to ensure customer needs are met.
• Check product quality and dates, and take action as needed.
• Stock and label department merchandise.
• Report discrepancies to management.
• Maintain a positive attitude and up-to-date ads.
• Follow food safety regulations and temperature logs.
• Support safety programs and report hazards.
• Assist with equipment maintenance and repairs as needed.
• Notify management of accidents or safety risks.
• Handle conflicts calmly and professionally.
• Maintain discretion in customer and business information.
• Provide assistance to minors, special needs individuals, and older adults.
• Perform essential functions with or without accommodations.

Conocimientos

Retail experience

Second language

Handling stress

Communication skills

Math skills

Descripción del empleo

Kroger Family of Companies in Brown Deer, WI seeks a team member to create an outstanding customer experience, maintain a safe, clean environment, and assist the department manager in achieving sales goals. The role embraces Customer 1st and supports the store in high-paced settings.

You will answer questions, know products, compare items, and ensure freshness and accurate labeling. Training and teamwork are emphasized.