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A leading grocery retailer is seeking a Dairy Clerk to manage and ensure the quality of the dairy section. Responsibilities include stocking products, maintaining cleanliness, and providing exemplary customer service. Ideal candidates should possess a High School Diploma and a valid Food Handler’s Certificate, with strong communication skills and attention to detail.
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TitleDairy ClerkPay GradeNon-ExemptMajor DepartmentDairy/FrozenMinor Department DairyReports toDairy Department Manager, Store ManagerJob Summary: Dairy Clerks are responsible for ensuring the dairy section of the store is well-stocked for our customers. S/he assist in receiving, storing, and stocking of products while guaranteeing proper product rotation and quality.
S/he must be familiar with store products and their locations in order to assist customers in locating items. As a PFM team member is able to exemplify Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service.Essential Job ResponsibilitiesEnsures cleanliness of dairy frozen cases, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.Stocks dairy cases; includes presentation of product, facing, filling, and organization of all product items as set by the Grocery Department schematics as well as ensuring tag and pricing accuracy.Examines the rotation of all dairy products paying particular attention to expired stock and discarding outdated or spoiled items.Responds positively to customer’s inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.Monitors the point of purchase signs; ensures a variety of recipe cards, product coupons, promotional material, and information on complimentary foods.Requires operating and using equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.Uses knowledge of scales and weight measures to accurately weigh and label products.Participates in pre-inventory preparation; includes back stock and assuring tags match products.Sustains a high level of product knowledge and product preparation.Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.Other duties as assigned.Education/CertificationsHigh School Diploma or G.E.D. with 0-3 years of experience in grocery store or similar retail environment.Must have a valid and up to date Food Handler’s Certificate.Demonstrate knowledge of department functions.Other Knowledge, Skills, and Abilities Must be capable of providing and modeling exceptional customer service.Must have excellent communication skills in order to communicate effectively with customers, store leadership, and fellow-team members.Must be detail oriented, self-motivated, and able to work independently or in groups.Work Environment/ Physical DemandsMust have the physical ability to stand for extended periods of time, bend, climb, balance, stoop to grasp objects, kneel, crouch, crawl, frequently push/pull up to 100 lbs., frequently lift and/or move loads up to 50 lbs., and occasionally lift 75 lbs.Ability to enter the coolers and freezers thereby being subjected to and withstanding frequent temperature changes for extended periods of time.Occasional high stress when dealing with systems/customers/staff.Able to work a flexible schedule with various shifts, including weekends and holidays, as determined by the store/business needs and as required to ensure adequate store staffing.Must have reliable source of transportation.The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
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