Dairy Associate

Harmons Grocery; Draper, Northern (UT, KY); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Harmons Grocery in Draper, Utah seeks a Dairy Clerk to maintain quality and freshness in the dairy department, stock and rotate products, take special orders, and provide exceptional customer service.

The role focuses on accurate pricing and signage, correct product assortment, daily cleaning, and reliable teamwork to support the store and its customers, including nights, weekends, and holidays.

Qualifications

• High school diploma or GED preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities.
• Excellent organization and planning skills
• Solid communication skills (verbal and listening) to interact with customers and associates
• Ability to accept constructive review and be accountable for personal and team success
• Product-minded, customer-minded, detail-oriented, and forward-looking
• Ability to interpret policies and procedures
• Basic math skills
• Understanding of product rotation
• Enjoy working with and handling dairy products
• Passion for customer service
• Integrity, positive attitude, and self-direction aligned with Harmons' mission
• Ability to work weekends, evenings, and holidays

Responsibilities

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all dairy department products and services
• Maintains appropriate product assortment and inventory levels for the dairy department
• Verifies pricing accuracy and signage for all products, with emphasis on ad items
• Keeps the dairy department clean and sanitized daily per company standards
• Delivers excellent customer service to all customers
• Receives, stores, and stocks dairy products including milk, eggs, juice, yogurt, butter, etc.
• Pulls out of date products from dairy shelves
• Assists Dairy Manager with ordering to meet needs based on past and projected sales
• Completes assigned tasks efficiently and on time
• Sets a professional and positive example for others
• Assists to support store success overall
• Performs other duties as assigned
• Interacts daily with store associates, customers, and vendors

Skills

Organization skills

Customer service

Communication

Attention to detail

Stock rotation

Education

High school diploma or GED

Job description

GENERAL PURPOSE:

The purpose of this position is to ensure the quality, freshness, and product assortment is maintained in the dairy department. This person will be receiving, stocking, and rotating product, taking special orders, and providing exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all products and services provided by the dairy department
• Responsible for maintaining the appropriate product assortment and inventory levels for the dairy department
• Confirms pricing accuracy and signage for all products, paying particular attention to ad items
• Ensures the dairy department is cleaned and sanitized daily and meets the company standards for appearance
• Delivers excellent customer service to all customers
• Receives, stores, and stocks dairy products including milk, eggs, juice, yogurt, butter, etc.
• Pulls out of date product from the dairy shelves
• Assists Dairy Manager with ordering product to meet the needs of the dairy department based on past and projected sales
• Completes assigned tasks efficiently and in a timely manner
• Sets a professional and positive example to others
• Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned .

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers
• Consistent and daily interaction with vendors

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills to communicate with customers and fellow associates effectively and efficiently
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Ability to interpret policies and procedures
• Basic math skills
• Understanding of product rotation
• Must enjoy working with and handling dairy products
• Should have a passion for customer service
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons' mission and commitment to working collaboratively
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.

We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.

$15.00 - $18.46 PER HOUR