Daiquiri Dock Attendant - Paradise Pier

Margaritaville Resort & Family Entertainment Center Biloxi; Biloxi (MS); On-site; USD 12,000 - 15,000; Full time

Job summary

A leading entertainment center is seeking a Daiquiri Dock Attendant to provide fast and friendly service at high-volume stands. Responsibilities include preparing food and drinks, ensuring compliance with safety regulations, and maintaining a clean work area. Ideal candidates are dependable, service-oriented, and thrive in dynamic environments. Must be 21+ due to alcohol service requirements.

Qualifications

• Prior experience in food service, bartending, or retail preferred.
• Familiarity with POS systems and basic cash handling.

Responsibilities

• Prepare and serve food and beverages efficiently.
• Provide prompt and courteous service to guests.
• Operate the POS system and handle cash securely.

Skills

Customer Service

Communication

Organizational Skills

Attention to Detail

Adaptability

Education

High school diploma or equivalent

Job description

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Position Summary:

The Daiquiri Dock Attendant is responsible for providing fast, friendly, and professional service to guests purchasing food and beverages at high-volume stands located throughout the venue. This position involves preparing and serving food, pouring and serving alcoholic and non-alcoholic beverages, operating a POS system, and maintaining a clean and organized work area. The Attendant must ensure compliance with food safety and alcohol regulations while creating a positive guest experience.

Must be 21 years of age or older due to alcohol service requirements.

Key Responsibilities:

1. Food and Beverage Service:
   • Prepare and serve food and drink items efficiently and in accordance with venue standards.
   • Pour and serve alcoholic beverages in compliance with local laws and venue policies.
   • Ensure food is presented neatly, at the correct temperature, and in proper portions.
   • Replenish food and beverage items as needed throughout service.
   • Offer product recommendations and upsell when appropriate.
2. Customer Service:
   • Provide prompt, courteous, and professional service to all guests.
   • Greet customers warmly and answer any questions about menu items.
   • Handle guest concerns or complaints in a calm and effective manner.
   • Maintain a friendly and welcoming demeanor during busy periods.
3. Cash Handling and POS Operation:
   • Operate the point-of-sale (POS) system to accurately process transactions.
   • Handle cash, credit cards, and other payment methods securely.
   • Ensure all charges are correct and issue receipts promptly.
   • Maintain accurate records of all transactions and follow company cash handling procedures.
4. Stand Maintenance and Organization:
   • Keep the stand area clean, organized, and fully stocked at all times.
   • Clean equipment, counters, and service areas throughout the shift.
   • Assist with set-up and breakdown of the stand before and after events.
5. Compliance and Safety:
   • Follow all food safety, sanitation, and hygiene guidelines.
   • Adhere to alcohol service laws and venue-specific protocols.
   • Ensure proper handling, storage, and labeling of food and beverage products.
   • Report any safety hazards or incidents to management immediately.
6. Inventory Control:
   • Monitor inventory levels during shifts and report shortages.
   • Assist with restocking items and tracking usage of supplies.
   • Support inventory counts and help minimize product waste.
7. Team Collaboration:
   • Work as part of a collaborative team to ensure efficient and smooth operations.
   • Communicate effectively with coworkers and supervisors.
   • Assist and support teammates during high-volume service times.
   • Provide training support to new team members as needed.
8. Event Support:
   • Assist in preparing stands for special events, including large crowds and VIP services.
   • Participate in event-specific tasks such as set-up, tear down, and cleanup.
   • Adapt quickly to varying event needs and guest expectations.

Qualifications:

Education:

• High school diploma or equivalent (preferred).

Experience:

• Prior experience in food service, bartending, or retail (preferred but not required).
• Familiarity with POS systems and basic cash handling.

Skills:

• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced, high-volume environment.
• Strong organizational skills and attention to detail.
• Positive attitude, team mindset, and adaptability.

Physical Requirements:

• Ability to stand for extended periods.
• Ability to lift up to 25 pounds.
• Ability to work in a loud, fast-paced environment and outdoors when necessary.

Work Environment:

• Indoor and outdoor work environment.
• Evening, weekend, and holiday availability depending on event schedules.
• Exposure to hot equipment, food prep areas, and variable weather conditions.

Compensation:

• Competitive hourly wage plus tips.

Position Summary:

The Daiquiri Dock Attendant plays a key role in delivering a memorable guest experience by serving food and beverages quickly, safely, and courteously. Candidates must be dependable, service-oriented, and able to work in a dynamic environment with large crowds and time-sensitive demands.