Dadeland Mall Shift Supervisor - Retail

Allied Universal; Orlando, Miami (FL, FL); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a leading security organization as a Security Shift Supervisor at a bustling retail location. In this role, you will oversee security operations, manage a dedicated team, and ensure the safety and satisfaction of clients and customers alike. This position offers flexibility and opportunities for career growth within a dynamic and supportive environment. With competitive pay and comprehensive benefits, you'll be part of a team that makes a real difference in the community. If you're passionate about security and customer service, this is the perfect opportunity for you!

Benefits

Health Insurance

401k Plans

Flexible Schedules

Ongoing Paid Training

Employee Discounts

Qualifications

• Valid Florida Security License D License required.
• Must be at least 21 years old and have a clean driving record.

Responsibilities

• Supervise day-to-day security operations at assigned client site.
• Manage and train a team of security officers and supervisors.
• Conduct regular patrols and ensure high-quality security services.

Skills

Customer Service Experience

Supervisory Skills

Communication Skills

Problem Solving

Flexibility

Education

High School Diploma or Equivalent

5 Years of Verifiable Experience

Tools

Computer Skills

Tablet Usage

Job description

Dadeland Mall Shift Supervisor - Retail

Job Locations

US-FL-Miami

Category (Portal Searching)

Security Supervisor

Workdays Available

Monday, Thursday, Tuesday, Wednesday

Shifts Available

Afternoon, Morning, Overnight

Business Unit

AUS

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Now Hiring Security Professionals to work at Dadeland Mall in the Kendall area!

As a Security Shift Supervisor, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Security Shift Supervisor will function as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers. Supervise staff on assigned shifts, providing coaching, recognition, and discipline within approved empowerment range.

Pay Rate: $15/per hour.
• Location: Kendall, FL
• Split Shift: Monday and Tuesday, 7am -5pm; Wednesday and Thursday, 10pm 8am
• Join Our Dynamic Security Organization Today!!!

Perks and Benefits:

• We offer attractive Pay Options! DailyPay, WeeklyPay...
• Health insurance and 401k plans for full-time positions
• Flexible part-time and full-time schedules that fit with your personal life goals.
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our rewards program to your favorite restaurants, entertainment venues and much more...

Required (No Exceptions):

• Valid Florida Security License D License
• Valid Driver's License
• A clean driving record

Minimum Requirements:

• Be at least 21+ years of age.
• Required, ability to use a computer or tablet.
• Required, comfortable working outdoors in all elements of the weather for the entire shift.
• Must be Flexible with schedule. Possibility of Overtime.
• The supervisor must be available to cover extra shifts when needed.
• Good Attendance and Punctuality is necessary.
• Previous Shift Supervisor Experience Required.
• Costumer Service Experience.
• Must comply with continuous training and active Administrative Work.
• Complete Tours and Checks inside and outside the building/truck yard.
• Reliable Transportation.
• Must be able to walk and stand for extended periods of time.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations required prior to employment.

*A valid driver's license required for driving positions only

Responsibilities:

• Supervise the day-to-day security operations of an assigned client site.
• Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development, and support.
• Ensure the client site is provided with high quality security services to protect people and property.
• Build, improve and maintain effective relationships with both clients and employees.
• Provide customer service to our clients by conducting safety and security procedures, site-specific policies and, if appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem solving manner.
• Conduct regular and random patrols around the business and perimeter.
• Working environments and conditions may vary by client site.
• Must possess effective written and oral communication and people skills with ability to deal with all levels of personnel and the public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines.
• Must be able to frequently prepare written reports and log in neat, legible handwriting.
• Must be able to read and understand all operating procedures and instructions.
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites.
• Ability to manage both common and crisis situations at the client site, calmly and efficiently.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1374783