D365 Finance Specialist — Managed Services Expert

HSO; Netherlands (MO); Remote; USD 80,962 - 104,094; Full time

Benefits offered by this job

Career opportunities

Collaborative environment

International project exposure

Job summary

A leading Microsoft Partner is seeking a D365 Finance Consultant for Managed Services. This role involves providing day-to-day finance operations support for clients using Dynamics 365 Finance. Candidates should have significant experience supporting D365 Finance, a strong understanding of finance processes, and possess excellent communication skills. The job offers career growth, exposure to international projects, and a collaborative work environment. Legal working rights in the EMEA region required, with potential for remote work.

Qualifications

• 6+ years of experience supporting Dynamics 365 Finance (D365 F&O) system.
• Previous experience on D365 Finance implementations.
• Strong understanding of core finance processes: GL, AP, AR, Fixed Assets.

Responsibilities

• Act as a primary finance subject matter expert for assigned managed-service clients.
• Triage and resolve incidents and service requests from the ticket queue.
• Support month-end and year-end close activities and financial reporting issues.

Skills

D365 Finance support

Troubleshooting

Excellent communication skills

Customer-oriented mindset

Education

Degree in Finance or Accounting

Tools

ServiceNow

JIRA

Power BI

Job description

Position: D365 Finance Consultant - Managed Services

Department: Managed Services

Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands.

What is your goal?

You will provide day‑to‑day finance operations support and managed‑services delivery for clients running Dynamics 365 Finance. You will resolve incidents, deliver small enhancements, support monthly/period-end activities, and work with the client and HSO teams to prioritize the managed‑services backlog within agreed SLAs.

Leading Microsoft Partner

HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally.

HSO International

At HSO International, you’ll join a diverse team of 350+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact.

Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/

Key Responsibilities

• Act as a primary finance subject matter expert for assigned managed‑service clients.
• Triage and resolve incidents and service requests from the ticket queue within agreed SLA targets.
• Support month‑end and year‑end close activities, reconciliations, and financial reporting issues.
• Implement small configuration changes, parameter updates, and lightweight extensions in D365 (F&O) per change control.
• Execute assigned releases/patches, participate in testing and deployment activities for managed‑service changes.
• Maintain runbooks, knowledge base articles, and post‑incident reports.
• Investigate recurring issues and propose permanent fixes or process changes; raise CI work items for larger improvements.
• Work with Service Delivery Manager and client stakeholders to prioritize backlog and maintain governance (weekly/biweekly cadence).
• Monitor system health (jobs, integrations), support interfaces and data loads, and liaise with infrastructure/Integration teams on outages.
• Provide timely status reporting and handover notes for escalations.
  
  

Requirements

When do we match up?

You have...

• Degree in Finance, Accounting, or equivalent experience.
• 6+ years’ experience supporting Dynamics 365 Finance (D365 F&O) system.
• Previous experience on D365 Finance implementations is a must have.
• Strong understanding of core finance processes: GL, AP, AR, Fixed Assets, cash & bank, period‑end close.
• Good troubleshooting skills and experience with ticketing systems (ServiceNow, JIRA, etc.).
• Finance experience in a corporate accounting/finance function is a strong plus.
• Experience with Power BI or financial reporting tools is a plus.
  
  

You are...

• You are ambitious and eager to learn.
• Excellent communication skills: you are able to explain technical issues to finance users and escalate clearly to technical teams.
• You are fluent in English, both spoken and written; any other additional language is a plus.
• Proactive and customer-oriented mindset.
• Comfortable working independently and taking ownership.
  
  

Benefits

Why should you choose HSO International?

Development and growth

You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutionsand distinct Microsoft Global Solution Integrator, who perceives your motivations, talents and ambitions.

Fun and success

You work in a collaborative and professional environment where success is built on teamwork and with colleagues who are ready to help each other.

International project exposure

Joining our team offers an exciting opportunity to engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. Through your involvement in these projects, you will broaden your global network, enhance your cross-cultural communication skills, and gain firsthand experience in navigating the complexities of international collaboration.

Freedom and responsibility

You have the freedom and flexibility to organize your workdays, but especially to shape your own career.

Take the next step!

Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!