D365 CE Technical Solution Architect (Technical Lead)

MCA Connect; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Unlimited PTO

401k with company matching

Home office stipend

Health insurance

Life and disability insurance

Training and certification support

Job summary

MCA Connect seeks a D365 CE Technical Solution Architect to own the technical design and delivery integrity of enterprise CE/CX solutions across Dynamics 365 modules, Dataverse, Power Platform, and integrations.

You will guide architecture, governance, and DevOps with presales and client teams to ensure scalable, secure implementations. Remote-friendly, senior role with hands-on delivery responsibility.

Qualifications

• 5+ years hands-on experience with Dynamics 365 modules and Power Platform admin.
• Deep Dataverse security, environment strategy, and data modeling knowledge.
• Experience designing integrations using APIs, Azure Integration Services, Service Bus, Logic Apps, and third-party middleware.
• Strong ability to communicate architecture decisions to executives and stakeholders in plain language.
• Recommended certifications: PL-600, PL-400, PL-200, MB-280 or relevant D365 CE credentials and Azure fundamentals.

Responsibilities

• Lead end-to-end technical architecture for D365 CE and Power Platform programs, including solution topology, Dataverse design, integration patterns, security model, environment strategy, and ALM.
• Own technical design authority across configuration, custom code, plug-ins, JavaScript, custom APIs, Power Automate, Power Pages, Azure services, and third-party integrations.
• Partner with functional architects to translate business capabilities into scalable solution components and work packages.
• Define and govern ALM, DevOps, branching, release management, automated deployment, test strategy, and production readiness.
• Establish Azure DevOps expectations for work-item traceability, source control, build/release pipelines, deployment approvals, environment promotion, and auditability across client delivery teams.
• Provide technical leadership to consultants, engineers, offshore teams, and client resources through design reviews and issue resolution.
• Assess integration, data migration, security, performance, licensing, and non-functional requirements to identify risks.
• Support presales through technical discovery, architecture options, estimates, and SOW input.
• Remain hands-on to validate architecture feasibility during delivery, including design workshops and technical risk resolution.
• Identify use cases for embedded Copilot, Copilot Studio, AI Builder, and automation with governance considerations.

Skills

Dynamics 365 Sales

Dynamics 365 Customer Service

Dataverse

Model-driven apps

Power Automate

Power Pages

Power Platform administration

Tools

Azure services

Logic Apps

Service Bus

Job description

Title: D365 CE Technical Solution Architect (Technical Lead)

Location: Remote

Description

The D365 CE Technical Lead / Solution Architect owns the technical design and delivery integrity of enterprise CE/CX solutions across Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, Dataverse, Power Platform, integrations, data migration, security, and AI/Copilot capabilities. This role partners with functional architects, delivery leadership, presales, and client stakeholders to translate business outcomes into scalable, secure, supportable, and governable Microsoft Business Applications solutions.

Core Responsibilities

• Lead end-to-end technical architecture for D365 CE and Power Platform programs, including solution topology, Dataverse design, integration patterns, security model, environment strategy, and ALM.
• Own technical design authority across configuration, custom code, plug‑ins, JavaScript, custom APIs, Power Automate, Power Pages, Azure services, and third‑party integrations.
• Partner with functional architects to convert business capabilities and process requirements into scalable solution components, reusable patterns, and implementation work packages.
• Define and govern ALM, DevOps, branching, solution layering, release management, automated deployment, test strategy, and production readiness expectations.
• Establish Azure DevOps expectations for work‑item traceability, source control, build/release pipelines, deployment approvals, environment promotion, and auditability across client delivery teams.
• Provide technical leadership to consultants, engineers, offshore teams, and client technical resources through design reviews, code reviews, build guidance, and issue resolution.
• Assess integration, data migration, security, performance, licensing, and non‑functional requirements early enough to identify delivery risk and shape practical options.
• Support presales pursuits through technical discovery, architecture options, estimates, assumptions, risk language, ROMs, and SOW input.
• Remain sufficiently hands‑on to validate architecture feasibility during delivery, including design workshops, critical reviews, technical risk resolution, and transition from presales commitments into executable delivery plans.
• Identify appropriate use cases for embedded Microsoft Copilot, Copilot Studio agents, AI Builder, and automation while applying responsible AI, security, and data governance considerations.

Required Skills and Experience

• 5+ years of hands‑on experience with Dynamics 365 Sales, Customer Service, Dataverse, model‑driven apps, Power Automate, Power Pages, and Microsoft Power Platform administration.
• Deep understanding of Dataverse security, business units, teams, roles, field‑level security, auditing, data model design, and environment strategy.
• Experience designing integrations using APIs, Azure Integration Services, Service Bus, Logic Apps, Azure Functions, dataflows, virtual tables, Dual‑write where appropriate, and/or third‑party middleware.
• Working knowledge of Microsoft 365, Teams, SharePoint document integration, Outlook integration, Power BI, and Microsoft Fabric concepts as they relate to CE/CX programs.
• Ability to communicate architecture decisions to executives, business stakeholders, technical teams, and delivery leadership in plain business language.
• Recommended certifications: PL-600 equivalent/successor path where applicable, PL-400, PL-200, MB-280 or relevant D365 CE credentials, and Azure fundamentals or architecture credentials.

About the CE Practice at MCA

The CE Practice at MCA sits at the forefront of the firm’s innovation and growth strategy. We help organizations reimagine how they connect with customers by combining business transformation, modern cloud platforms, and AI-driven capabilities. Leveraging the Microsoft ecosystem — including Dynamics 365, Power Platform, and emerging AI technologies — our team designs customer engagement solutions that drive better experiences and stronger commercial outcomes. We are a collaborative,fast-growing team passionate about innovation, human-centered design, and building the next generation of customer engagement.

$120,000 - $170,000 a year

Plus additional supplemental compensation up to $35,000 annually

Why work for MCA Connect?

Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package:

• Work/Life Balance with Unlimited Paid Time Off (UPTO)
• 401k Plan with Company Matching Contribution
• Monthly Stipend for Home Office Expenses
• Subsidized Medical, Dental and Vision Coverage
• Health Savings and Flexible Spending Accounts
• Company Paid Life and Disability Insurance
• Training, Certification and Continuing Education Support

MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid‑market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to ...

MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status.We firmly believe our differences make us stronger!