D&A Community Program Lead

MetLife; Cary (NC); Hybrid; USD 80,000 - 118,000; Full time

Job summary

A leading company in financial services is looking for a Management Development Consultant to enhance community engagement and improve the U.S. Data and Analytics organization. The role involves producing training programs, leading cultural initiatives, and ensuring alignment with business goals, making a meaningful impact in a collaborative environment.

Benefits

Comprehensive health plan

Retirement pension and 401(k) with employer matching

Tuition assistance

Employee Assistance Program (EAP)

Parental leave and volunteer time off

Qualifications

• 3+ years experience in communication plans and large meetings.
• Experience creating training for technical and non-technical skills.
• Strategic thinker with a passion for storytelling.

Responsibilities

• Support design and organization of skill set communities and training programs.
• Assist with cultural transformation initiatives and community engagement.
• Manage U.S. D&A rebranding and brand management activities.

Skills

Communication and engagement planning

Training program creation

Stakeholder management

Community organization

Adaptability

Education

Bachelor’s degree or equivalent experience

Job description

The position sits within the newly consolidated Data and Analytics (D&A) organization supporting MetLife's U.S. Business. U.S. D&A assists all business lines of MetLife’s U.S. business (about 2/3 of MetLife Global by earnings) with everything related to data, analytics, and data science, from data infrastructure, data governance, data engineering, data modeling, and data analysis to business intelligence, data science, and AI.

The Role

The Management Development Consultant will support in establishing and managing skill set communities and data communities by data domain. They will assist in organizing training programs, leading cultural transformation initiatives, and managing U.S. D&A rebranding and brand management inside of MetLife U.S. This role will help build a more confident future for the D&A organization by improving visibility, collaboration, and alignment with USB goals. They will also assist community technical experts with peer influencing and mentoring and creating practice standards, positioning the D&A team as thought leaders in the industry.

Key Responsibilities:

• Support Skill Set Communities and Data Communities:Assist in designing technical skill set affinities throughout the organization, organizing training, sharing, and other meetings or events. Support community technical experts with peer influencing and mentoring.Help create practice standards.
• Assist Data Owners and Data Stewards: Help establish data communities by data domain, enroll people in the community, plan events, ensure engagement and sharing.
• Support Training Programs:Assist in creating and running programs around business knowledge, business communication, influencing, etc., and technical cross-training programs for various skill sets within D&A.
• Assist Cultural Transformation Initiatives: Support the cultural shift from traditional technology-focused data team to a business-outcome-driven mindset. Help develop training, redesign performance metrics, and create other tools to increase D&A business impact and stakeholder satisfaction.
• U.S. D&A Rebranding and Brand Management: Assist in organizing events, supporting presentations at various staff and other meetings, assuring our presence at other events, and generally highlighting the positive impact of D&A.
• Help with Internship Programs: Assist in designing and running internship programs and longer programs for junior talent.
• Support Job Family Design:Collaborate with HR and D&A technical experts to redesign D&A job families. Help broaden several families, create cross-training programs, and manage change.

Required Skills:

• 3+ years of experience in developing and implementing communication and engagement plans, focusing on large meetings for all employees, and creating content for various topics across multiple channels and platforms.
• Experience creating training programs for technical and non-technical skills, as well as working with HR Training departments and external training vendors.
• Strategic thinker who understands how to connect ideas with a passion for using storytelling to create experiences that drive engagement and participation.
• Effective driving action through teamwork, stakeholder management, organizational change, and adaptability, capable of motivating individuals and influencing various levels to achieve objectives.
• Prior successful creation and management of communities around certain skill sets or domains, community organization and event planning.

Preferred Skills:

• Bachelor’s degree or equivalent experience preferred in HR, Learning & Development, editorial writing, communications, events, PR, marketing, or a related field.

Location:

• This position will be hybrid at one of our MetLife offices in Cary, NC, or NY, NY.

The salary range for applicants for this position is $80,000 - $117,200.

Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies", Fortune World’s 25 Best Workplaces for 2024, as well as the 2025 Fortune 100 Best Companies to Work For , MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.