Cybersecurity Support Technician

E-J Electric Installation Co.; Bethpage (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

E-J Electric Installation Co. is seeking a Cybersecurity Support Technician to enhance their IT support and cybersecurity operations. This role offers hands-on experience in monitoring security alerts, managing user accounts, and maintaining endpoint protection tools in a collaborative environment, ideal for candidates eager to grow in cybersecurity.

Benefits

Comprehensive benefits including medical and dental

Paid holidays and vacation

Tuition Reimbursement Program

Job training and mentorship

Merit-Based Bonus

Qualifications

• 3-5 years of IT support or security operations experience.
• Understanding of cybersecurity concepts including MFA and malware.
• Experience in Windows and Microsoft 365 environments.

Responsibilities

• Monitor systems and security alerts to identify threats.
• Assist in incident response efforts and documentation.
• Support user onboarding and IT deployments.

Skills

Attention to detail

Clear communication

Organizational skills

Education

Completion of relevant training/certification programs

Tools

Microsoft 365

Active Directory

Endpoint protection tools

Job description

1 day ago Be among the first 25 applicants

About E-J

The E-J Group is active in all facets of electrical contracting - we are not your typical electrical contractor. We bring experience, expertise, and a national reputation to projects ranging in size to over $300 million. Typical installations include rail systems, transit facilities, office buildings, hospitals, power and renewable energy, cogeneration facilities, roadway and outdoor specialty projects, airports, data centers, chip plants, industrial facilities, universities, sports stadiums, high-voltage distribution, utility, and gas infrastructure.

About E-J

The E-J Group is active in all facets of electrical contracting - we are not your typical electrical contractor. We bring experience, expertise, and a national reputation to projects ranging in size to over $300 million. Typical installations include rail systems, transit facilities, office buildings, hospitals, power and renewable energy, cogeneration facilities, roadway and outdoor specialty projects, airports, data centers, chip plants, industrial facilities, universities, sports stadiums, high-voltage distribution, utility, and gas infrastructure.

At E-J, three family generations of practical expertise have created an organization keyed to the most modern technological advances in providing rapid and efficient solutions to today’s lighting, power, energy, and communication needs. E-J has over 126 years of reputation for unparalleled integrity, quality, and service in the electrical field.

Location: Bethpage, NY (5 days in office)

Division: IT

Position Description

This role supports company personnel through both cybersecurity operations and general IT infrastructure tasks. It is ideal for someone with a strong interest in security who also values dependable user support and system maintenance.

As a Cybersecurity Support Technician, you will assist in monitoring security alerts, supporting identity and access management, and maintaining endpoint protection tools. You’ll also help ensure systems are properly patched and secure, while providing frontline support for deployments, user onboarding, and helpdesk requests.

This position offers hands-on experience in IT operations and foundational cybersecurity practices, including compliance support, identity management, and system monitoring. The ideal candidate is detail-oriented, proactive, and eager to grow in cybersecurity while contributing to broader IT operations in a collaborative environment.

Essential Functions And Responsibilities Include The Following

• Monitor and triage systems and security alerts to identify threats, vulnerabilities, or policy violations.
• Assist in initial incident response efforts, including log collection and investigation support.
• Manage user accounts across Active Directory, Microsoft 365, and MFA systems.
• Perform vulnerability scans and coordinate patching of systems and applications.
• Document security incidents, system changes, and compliance-related activities.
• Assist with internal audit preparation and recurring compliance checks.
• Collaborate with IT team members to maintain secure and reliable systems, escalating issues as needed.
• Maintain and monitor endpoint protection tools (antivirus, EDR, firewall).
• Support user onboarding, software installations, and IT deployments.
• Maintain accurate records of hardware and software inventory.
• Perform additional duties and project-based work as assigned.
  
  

Qualifications:

• 3-5 years of IT support, security operations experience, or completion of relevant training/certification programs.
• Understanding of cybersecurity concepts (CIA triad, MFA, phishing, malware, encryption).
• Experience supporting users in a Windows and Microsoft 365 environment.
• Familiarity with Active Directory, basic networking, and endpoint protection platforms.
• Strong attention to detail and organizational skills, especially in documentation.
• Clear written and verbal communication skills; able to assist users and collaborate effectively.
• Experience using ticketing systems and structured troubleshooting methods.
• Certifications such as CompTIA Security+, Certified in Cybersecurity, CEH, or CySA+ are a plus.
• Exposure to XDR, SIEM, or other monitoring tools is advantageous.
• The position is based in Long Island, but traveling to locations around the NY Metro area for preventative maintenance and support may be required.
• Work hours are Monday through Friday from 7 AM to 4 PM.
• On-call availability and overtime may be required as needed.
  
  

Advantages of Working at E-J:

• Leading Electrical Contracting Organization in New York City
• Oldest family-owned and operated electrical contractor since 1899
• Job training and mentorship
• Comprehensive benefits, including medical, dental, vision, and 401K plan
• Paid holidays and vacation
• Merit-Based Bonus
• Tuition Reimbursement Program
• Team-oriented company culture
• History of employment longevity
  
  

Annual Salary Range: $60k-$80k

The E-J Group is an Equal Employment Opportunity Employer and ensures equal employment opportunity for all persons without discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, citizenship, or any other characteristic protected by law.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Construction

Referrals increase your chances of interviewing at E-J Electric Installation Co. by 2x

Sign in to set job alerts for “Support Technician” roles.

Wantagh, NY $32,000.00-$37,000.00 2 weeks ago

New York, NY $55,000.00-$65,000.00 1 day ago

New York, NY $60,000.00-$80,000.00 2 days ago

Commack, NY $45,000.00-$55,000.00 3 weeks ago

Stamford, CT $100,000.00-$150,000.00 2 months ago

Stamford, CT $120,000.00-$170,000.00 2 months ago

New York, NY $80,000.00-$100,000.00 2 weeks ago

North Hills, NY $40,000.00-$75,000.00 1 week ago

Greenwich, CT $110,000.00-$140,000.00 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.