Cybersecurity Specialist

CyberMaxx, Inc.; Maryland; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible Paid Time Off

401k with company match

Medical, Dental and Vision Coverage

Disability Insurance

Employee Assistance Program

Life Insurance

Health Savings Account

Job summary

CyberMaxx, Inc. is seeking a Cybersecurity Specialist to monitor security alerts, coordinate investigations, and analyze events. You will classify incidents, document findings, and escalate where needed while maintaining high-quality customer service.

The role requires shift flexibility in a 24/7 SOC environment and fluency in English. Ideal candidates have a Bachelor's degree or equivalent, and security certifications (Sec+, CySA+).

Qualifications

• Bachelor's degree or equivalent and/or combination of education and work experience.
• Within 1 year obtain and maintain Sec+, CySA+ or equivalent.
• Entry-level experience in incident investigations and responses.
• Ability to work in a 24/7 SOC environment with shift flexibility.

Responsibilities

• Monitor and analyze security alerts and events from multiple tools.
• Coordinate with users and administrators during investigations and response.
• Collect and analyze raw events; construct timelines of adversarial activity.
• Provide feedback to improve detection capabilities and prevent recurrences.
• Escalate tickets using established processes; classify and prioritize incidents.
• Maintain professional customer service and thorough documentation in ticketing systems.
• Stay informed on breaking security news and best practices; share findings.
• Attend and contribute to regular team meetings.

Skills

SOC operations

Incident response

English fluency

Customer service

Documentation

Education

Bachelor's degree or equivalent

Tools

Security certifications: Sec+, CySA+

Job description

At CyberMaxx, we believe it is our duty to defend against those committed to wide-scale societal disruption through cyberattacks.

We help our customers reduce risk by tightly integrating MDR with offensive security, threat hunting, security research, and digital forensics and incident response (DFIR) to continually adapt to new and evolving threats. Our modern MDR (Managed Detection & Response) approach is tailored to the unique characteristics and risk factors of each customer, enabling us to take full ownership of the response process and, optionally, manage key security controls. By thinking like an adversary and defending like a guardian, we help our customers stay a step ahead of threat actors.

At CyberMaxx, we value humility, transparency, intellectual curiosity, and a customer first approach.

We are looking for a Cybersecurity Specialist to assist us in our growth.

Position Summary:

• Monitor and analyze security alerts and events from various security tools and systems.
• Coordinate over multiple mediums with users and administrators of various roles and backgrounds during incident investigations and response.
• Collect and analyze raw events and alerts. Construct timelines surrounding activity that is adversarial or otherwise related to the investigation at hand.
• Provide feedback on alerts received and events reviewed to the betterment of detection capabilities.
• Escalate tickets, when necessary, based on established processes.
• Classify and prioritize incidents based on established criteria.
• Consistently provide professional-quality customer service.
• Thoroughly and accurately document work details within the ticketing system
• Maintain familiarity with products in use and the ability to quickly familiarize with related technologies.
• Stay informed of breaking news and industry best practices from multiple reliable sources and share findings.
• Attend and contribute to regular team meetings.
• Current FLSA Designation: Non/exempt – Hourly – Overtime eligible.

Requirements:

• Ability to work all schedules in a 24/7 SOC Environment. Schedules are Sun-Wed and Wed-Sat with the following shifts: 7AM-5:30PM ET, 11AM-9:30PM ET, 9PM-7:30AM ET. Schedules are determined based on client demands at the completion of training.
• Bachelor's degree in related field and or/combination of education and work experience.
• Obtain within 1 year and maintain at least one of the following certifications (other intermediate certifications will be considered): Sec+, CySA+
• Prior completion of related internship or relative class projects that expose applicant to the SOC environment.
• At minimum, entry level experience of incident investigations and responses.

Universal Requirements:

• Ability to work in an operational/shift-based environment with flexible working hours to include evenings and weekends.
• Demonstrated experience with the security industry including an understanding of best practices, risk mitigation, and compliance frameworks.
• Able to function effectively in high stakes and high stress situations.
• Legally capable of working in the US or EU or APAC regions as designated.
• Passionate about cybersecurity and self-driven to continue to learn/develop relevant skillsets as well as maintain industry specific certifications.
• Ability to quickly find answers to questions referencing manuals and/or Internet resources.
• Fluent in English in both writing and speech (i.e. writing, reading, speaking, and understanding) possessing the ability to effectively communicate complex security concepts with end customers.

Some Of What We Offer:

• Flexible Paid Time Off
• 401k with a company match
• Medical, Dental and Vision Coverage
• Voluntary Short Term and Long-Term Disability
• Employee Assistance Program with Mental Health Supplement
• Voluntary Basic, Accidental, and other ancillary life insurance
• Health Savings Account Contribution (with selection of a HDHP)

CyberMaxx will consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran or military status, age, genetic information, or other characteristics protected by federal, state, or local applicable law.