Cybersecurity Operations Shift Lead — 24/7 Defense

Maximus; United States; On-site; USD 60,000 - 100,000; Full time

Job summary

Maximus is seeking a cybersecurity operations professional to provide advanced support across enterprise IT and OT environments, including containment, remediation, and risk reduction. The role emphasizes escalation, coordination with cross-functional teams, and maintaining audit-ready documentation.

You will work in a 24/7 operations context, supporting vulnerability management and compliance activities, while contributing to the organization’s security metrics and incident response workflows.

Qualifications

• Bachelor’s degree in Cybersecurity, IT, CS, or a related field (or equivalent experience)
• 4+ years of experience in cybersecurity operations, incident response, or enterprise security support roles
• Experience supporting cross-platform environments including cloud, infrastructure, and network systems

Responsibilities

• Provide advanced support for cybersecurity operations, executing containment, remediation, and risk reduction across enterprise IT and OT environments.
• Perform escalation-level response actions, coordinating and executing directed cyber activities.
• Lead containment and restoration efforts during security incidents, ensuring timely resolution and stabilization of affected systems.
• Ensure all response actions are fully documented, supporting auditability and knowledge transfer across teams.
• Coordinate with cross-functional technical teams to execute remediation actions across infrastructure, applications, cloud platforms, and networks.
• Support vulnerability management and compliance activities, including remediation coordination and alignment with federal cybersecurity guidance.
• Assist in managing incident response workflows, ensuring actions align with procedures and priorities.
• Monitor security events and tools, perform advanced triage, and escalate findings as needed.
• Contribute to operational reporting and provide input into performance tracking and security metrics.
• Support continuous improvement of cybersecurity processes and operational effectiveness through feedback and analysis

Skills

Cybersecurity operations

Incident response

Audit readiness

Documentation

Education

Bachelor’s degree in Cybersecurity, IT, CS, or related field

Tools

Security monitoring tools

Incident tracking systems

Job description

Maximus is seeking a cybersecurity operations professional to provide advanced support across enterprise IT and OT environments, including containment, remediation, and risk reduction. The role emphasizes escalation, coordination with cross-functional teams, and maintaining audit-ready documentation.

You will work in a 24/7 operations context, supporting vulnerability management and compliance activities, while contributing to the organization’s security metrics and incident response workflows.