Cybersecurity Operations Manager

Cloud Analytics Technologies, LLC; San Diego (CA); On-site; USD 91,000 - 124,000; Full time

Job summary

Cloud Analytics Technologies, LLC seeks a Cybersecurity Operations Manager to lead the onboarding of CrowdStrike services and manage day-to-day security operations in San Diego, CA. You will coordinate critical incident escalations and drive ongoing threat management improvements while aligning with stakeholders across IT and security teams.

The role requires overseeing service reviews, governance processes, and executive reporting, with exposure to CTEM, Falcon Guardian, and AIDR tools.

Qualifications

• Experience leading cybersecurity operations programs.
• Ability to manage incidents and coordinate cross-functional teams.
• Experience with security governance and executive-level reporting.

Responsibilities

• Lead implementation and onboarding of CrowdStrike services.
• Coordinate critical incident escalations and act as operational contact for Falcon Complete.
• Manage service reviews, follow-up actions, and remediation tracking.
• Coordinate implementation activities with internal teams and partners.
• Oversee day-to-day operations and administration of CTEM and Falcon Guardian/AIDR.
• Prepare executive dashboards and status reports.
• Improve security operations and threat management processes.
• Communicate risks and recommendations to stakeholders.

Skills

Cybersecurity operations

Incident management

Security governance

Executive reporting

Tools

CrowdStrike Falcon Complete

Falcon Guardian

CTEM

AIDR

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title: Cybersecurity Operations Manager
Location: San Diego,CA
Duration: 12 Months + Extension
Bill Rate: 78/hour
Job Type: W-2, 1099, C2C
Client: To Be Discussed Later
Work Authorization: US-Citizen, H-1B, OPT-EAD, GC-EAD

Job Description

Lead implementation, onboarding, and operational transition of CrowdStrike services.

Act as the primary operational contact for Falcon Complete and coordinate critical incident escalations.

Manage service reviews, follow-up actions, recommendations, and issue resolution.

Coordinate implementation activities, dependencies, risks, and delivery with Atos and internal teams.

Lead day-to-day operations and administration of CTEM and Falcon Guardian / AIDR.

Coordinate exposure prioritization, remediation, tuning, reporting, and continuous improvement.

Collaborate with infrastructure, endpoint, identity, cloud, and application teams to resolve security issues.

Establish security governance, operational reviews, escalation paths, and service management processes.

Lead weekly operational meetings and monthly service reviews.

Maintain RAID logs, project roadmaps, RACI matrices, and escalation models.

Prepare executive dashboards, status reports, and remediation tracking reports.

Improve security operations, incident response, and threat management processes.

Coordinate knowledge transfer and prepare operational-readiness documentation.

Ensure proper transition of CrowdStrike services into steady-state operations.

Communicate technical issues, business impact, risks, and recommendations to stakeholders.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.

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