Cybersecurity Operations Lead - Federal Programs

Maximus; Charleston (WV); On-site; USD 100,000 - 155,000; Full time

Job summary

Maximus seeks a cybersecurity support professional to coordinate enterprise actions across multiple technical teams and develop monthly scorecards for stakeholders. The role emphasizes timely action, governance, and clear documentation in a regulated environment.

The candidate will have a Bachelor’s degree and 3+ years in cybersecurity operations or program support, with strong reporting and collaboration skills.

Qualifications

• Bachelor's degree in Cybersecurity, Information Technology, Business, or a related field (or equivalent experience)
• 3+ years of experience in cybersecurity support, program operations, project coordination, or IT service management
• Experience supporting cybersecurity operations, governance, or program support activities.
• Ability to coordinate across multiple teams and track execution of assigned actions.
• Experience supporting POA&M tracking, remediation coordination, or compliance activities.
• Ability to produce and maintain reporting artifacts, scorecards, and operational metrics.
• Strong documentation skills to support auditability and traceability of actions.
• Familiarity with security operations processes and compliance requirements.
• Ability to manage multiple priorities and ensure timely completion of tasks.

Responsibilities

• Support coordination and execution of enterprise cybersecurity actions across multiple technical teams and service areas.
• Track and manage cybersecurity activities, ensuring directed actions are executed in a timely manner.
• Assist in administering POA&M processes, including tracking remediation activities, maintaining status updates, and supporting closure documentation.
• Develop and maintain cybersecurity reporting deliverables, including monthly scorecards and status updates for stakeholders.
• Coordinate with designated security personnel and operational teams to ensure alignment on security actions and deliverables.
• Ensure all cybersecurity activities and actions are documented to support auditability, compliance tracking, and knowledge sharing.
• Support escalation tracking and ensure follow-through on remediation and response activities across teams.
• Assist with analysis of operational data and metrics to support visibility into cybersecurity performance and risk posture.
• Maintain records, reports, and artifacts in accordance with established governance and compliance requirements.
• Support ongoing process improvement initiatives by identifying gaps in tracking, coordination, and reporting processes.

Skills

Cybersecurity

Program coordination

Reporting

Documentation

Stakeholder communication

Education

Bachelor's degree in Cybersecurity or related field

Tools

POA&M tracking tools

Dashboards software

Job description

Maximus seeks a cybersecurity support professional to coordinate enterprise actions across multiple technical teams and develop monthly scorecards for stakeholders. The role emphasizes timely action, governance, and clear documentation in a regulated environment.

The candidate will have a Bachelor’s degree and 3+ years in cybersecurity operations or program support, with strong reporting and collaboration skills.