Cybersecurity IT Support Specialist
US Defense Information Systems Agency
Aumenta le possibilità di ricevere una risposta da questo datore di lavoro
Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.
Descrizione del lavoro
US Defense Information Systems Agency is seeking IT professionals in the Cyber Excepted Service to support the mission of US Cyber Command. The role requires competencies in attention to detail, customer service, oral communication, and problem solving at GG-07/09/11/12 levels.
Applicants must show education or IT experience with the described qualifications, including ability to manage customer interactions and provide technical assistance.
Competenze
- Attention to detail in IT-related work and data review to ensure accuracy and standards.
- Experience communicating IT information and services to customers.
- Ability to brief status of IT systems to supervisors and staff.
- Experience troubleshooting IT issues and providing technical guidance to customers.
- For GG-12: experience resolving customer problems with system integration and configuration issues.
Mansioni
- Assist customers by providing information about IT products and services.
- Troubleshoot and document customer inquiries and provide technical advice.
- Brief mid-level management and IT staff on system status and updates.
- Address routine IT issues with available standard solutions.
Conoscenze
Formazione
Descrizione del lavoro
US Defense Information Systems Agency is seeking IT professionals in the Cyber Excepted Service to support the mission of US Cyber Command. The role requires competencies in attention to detail, customer service, oral communication, and problem solving at GG-07/09/11/12 levels.
Applicants must show education or IT experience with the described qualifications, including ability to manage customer interactions and provide technical assistance.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
