Cybersecurity Incident Lead - 24/7 Command & Response

JPMorganChase; Seattle (WA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Flexible working options

Tuition reimbursement

Job summary

JPMorganChase is looking for a Technology Support Lead to join the Cybersecurity & Technology Controls team in Seattle, WA. You will play a crucial role in managing cybersecurity incidents and support operations 24/7.

Ideal candidates will bring at least five years of experience in incident management, a strong background in cybersecurity, and effective communication skills. We offer a competitive salary package with comprehensive benefits including health coverage and wellness programs.

Qualifications

• 5+ years experience in Incident Management or Response.
• Formal training or certification in technology support concepts.
• Strong understanding of ITIL framework.

Responsibilities

• Provide 24/7 support for incident management and response.
• Execute the Cybersecurity Incident Management Playbook.
• Collaborate with various teams to manage incidents.

Skills

Command and control

Communication skills

Documentation skills

Incident Management

Cybersecurity awareness

Education

Certification in technology support

Tools

Incident management tools

Cybersecurity tools

Job description

JPMorganChase is looking for a Technology Support Lead to join the Cybersecurity & Technology Controls team in Seattle, WA. You will play a crucial role in managing cybersecurity incidents and support operations 24/7.

Ideal candidates will bring at least five years of experience in incident management, a strong background in cybersecurity, and effective communication skills. We offer a competitive salary package with comprehensive benefits including health coverage and wellness programs.