Lead Recruiter - Global Sales and Leadership Hiring | Executive and Strategic Hiring- North America
Responsible for Overall cybersecurity revenue growth, upsell and cross-sell, Customer stakeholder management, fulfilment, resource management, program delivery management and governance, including QBR. The candidate will need to possess Cybersecurity technical knowledge, along with soft skills, and expertise in two or more cybersecurity domains, such as IAM, MDR, Cloud Security, EVM, GRC, Network Security, and Data Security. Experience in Cyber Security Consulting, Delivery, Operations, and revenue management is expected.
- Overall owner and accountable for CSP delivery
- Build customer relationships and set up regular connections to ensure business development and governance with external and Internal customer stakeholders
- Work in an Onsite/Nearshore/Offshore delivery model to ensure successful program and service delivery
- Good understanding of Revenue growth and management
- Ability to forecast and track revenue targets
- Ensure Delivery Excellence and meet customer satisfaction targets
- Work with various stakeholders on RFI/RFPs to ensure a complete understanding of the scope of work, alignment with the SoW for Delivery
- Ensure the Program delivery plan development, resource loading plan, and onboarding plan
- Good office skills, including PowerPoint, Word and Excel
- Ability to build customer trust and act as a Trusted cybersecurity technology partner
- Ability to understand customer business problems, look for opportunities and convert them into mutually valuable programs.
- Ability to deliver and present quality reports to various levels of stakeholders, including the C-suite
- Ability to ramp up teams for programs through various channels
- Ability to plan for contingency and manage customer expectations
- Ensure understanding of Customer requirements, position/job description, and Activities to be undertaken
- Facilitate a culture of learning and trust
- Ensure processes are in place and implemented for quality associates as per job requirements
- Facilitates trainings, upskilling, cross-skilling and learning opportunities to ensure the best customer delivery and resource grooming
- Provide guidance and be a mentor to team members
- Ability to identify and groom Cyber Security leaders
- Monitor and track team member performance
- Provides continuous feedback and opportunities for continuous improvement
- Possess strong analytical thinking and critical thinking skills, and a proven ability to win and deliver large, complex programs
- Must be able to work independently with minimal guidance and supervision
- Detail-oriented with strong communication skills
- Excellent communication and interpersonal skills
- Ability to influence others and negotiate
- Excellent business problem-solving skills
- Ability to communicate and lead discussions at all levels of the customer organisation
- Ability to represent during RFP defence and solutioning
- Ability to work in a Global delivery model
- Must be a go-getter with an ownership mindset
- Ability to build trust with all stakeholders
- Have Strong business acumen and customer customer-centric mindset
- Ability to make decisions with a Win-win outcome
- Ability to create a strategy and plan
- Must have a learning aptitude and keep close to current technologies
- Have a Leadership mindset to ensure self and team growth
- Be a leader, have strategic thinking and the ability to come up with improvements in current ways of working, improve and forge new relationships
- Strong Governance and the ability to set up accountability
Qualifications
- Bachelor’s degree with a preferred specialisation in Cyber or Information Security
- 13+ years of relevant experience
- Good knowledge of Banking, Financial Sector, and Insurance industry
- Ability to quickly learn new technologies
- Certifications: CISSP / CCSP
Seniority Level
Director
Employment type
Full-time
Job Function
Business Development, Consulting, and Information Technology
Industries
Outsourcing and Offshoring Consulting, IT Services and IT Consulting, and Technology, Information and Media