Cybersecurity Endpoint Engineering

American Electric Power Co.; Columbus (OH); On-site; USD 99,000 - 129,000; Full time

Job summary

American Electric Power is seeking a Cybersecurity Technical Specialist – Proxy Engineer to lead secure web gateway design, administration, and ongoing optimization for enterprise users and data protection. The role combines engineering with operations, including policy management, incident response, troubleshooting, and cross-team collaboration to deliver secure web access services.

The candidate will partner with cybersecurity, identity, cloud, networking, and operations teams to enhance

Qualifications

• Bachelor's degree or equivalent work experience in cybersecurity, IT, CS, or engineering.
• Experience administering enterprise web security, secure web gateway, proxy, or internet security technologies.
• Strong understanding of HTTP/HTTPS, TLS/SSL, certificate management, authentication and identity services, networking fundamentals, DNS, routing and firewalls.
• Experience troubleshooting complex infrastructure and application connectivity issues.
• Experience analyzing security events, logs, and operational data.
• Strong verbal and written communication skills and ability to lead technical troubleshooting across multiple teams.

Responsibilities

• Administer, maintain, and optimize enterprise secure web gateway technologies and policies.
• Design and manage web access security policies, URL filtering, traffic inspection, and user access controls.
• Monitor platform performance and capacity; lead troubleshooting for complex web access and connectivity issues.
• Coordinate upgrades, maintenance, and lifecycle planning for security platforms.
• Evaluate security platforms and integrations with identity, monitoring, CASB, DLP, and SIEM tools.
• Support incident response, post-incident reviews, and root cause analysis across teams.

Skills

Web security administration

Networking fundamentals

Incident analysis

Communication

Troubleshooting leadership

Education

Bachelor's degree in Cybersecurity/IT/CS/Engineering

Job description

Job Posting End Date

08-28-2026 Please note the job posting will close on the day before the posting end date.

Job Summary

Responsible for moderate-scale security assignments with limited direction from senior team members. Develops and maintains necessary documentation of security systems, projects, and/or processes to ensure unified understanding of system details. Performs and analyzes security controls assessments (internal and third party) through application security testing, penetration testing or other means to ensure controls effectiveness. Identifies and documents potential mitigations/remediations and creates reports of findings with identified risk response. Participates in the review, evaluation, and recommendation of emerging security technologies. More involved in advanced level implementation, support, and/or usage of technical solutions. Assists with problem solving, decision-making, and functional area knowledge.

Job Description

The Cybersecurity Technical Specialist – Proxy Engineer serves as the technical lead and subject matter expert for the organization's secure web gateway and web security services. This role is responsible for the design, administration, support, and continuous improvement of secure internet access technologies that protect enterprise users, applications, and data from web-based threats. The position combines engineering and operational responsibilities, including platform administration, policy management, incident response, troubleshooting, service optimization, and security control implementation. The successful candidate will partner closely with cybersecurity, identity, cloud, networking, endpoint, and operations teams to deliver secure, reliable, and compliant web access services across the enterprise.

What you’ll do:

Essential Job Functions & Tasks

Secure Web Gateway Administration

Administer, maintain, and optimize enterprise secure web gateway technologies and associated infrastructure. Design, implement, and manage web access security policies, URL filtering controls, traffic inspection policies, and user access restrictions. Monitor platform performance, availability, and capacity to ensure reliable service delivery. Lead troubleshooting and resolution efforts for complex web access, proxy, authentication, and application connectivity issues. Manage platform upgrades, enhancements, maintenance activities, and lifecycle planning.

Engineering and Continuous Improvement

Serve as the technical subject matter expert for web security platforms and related technologies. Evaluate, recommend, and implement improvements that enhance security posture, operational efficiency, and user experience. Design and implement integrations with identity, monitoring, threat detection, and data protection technologies. Participate in architecture reviews and provide technical guidance regarding web security strategy and best practices. Identify opportunities for automation, process improvement, and operational efficiency.

Security Operations and Incident Response

Investigate and resolve security incidents involving web traffic, malicious domains, phishing attempts, malware downloads, and unauthorized access attempts. Support enterprise threat detection and response efforts through analysis of logs, alerts, and security events. Participate in major incident response activities and provide technical leadership during service disruptions and cybersecurity events. Perform root cause analysis and develop corrective actions to prevent recurring incidents. Collaborate with security operations, infrastructure, and application teams during investigations and remediation efforts.

Platform Integrations

• Enterprise identity and authentication platforms
• Security information and event management (SIEM) solutions
• Cloud access security broker (CASB) services
• Data loss prevention (DLP) technologies
• Endpoint detection and response tools
• Security monitoring and threat intelligence platforms

Platform Integrations Support and maintain

Support and maintain integrations with: Enterprise identity and authentication platforms Security information and event management (SIEM) solutions Cloud access security broker (CASB) services Data loss prevention (DLP) technologies Endpoint detection and response tools Security monitoring and threat intelligence platforms.

Operational Support

Manage and resolve support requests related to web access, security policies, traffic inspection, authentication, and application connectivity. Participate in an on-call rotation and provide after-hours support for critical service disruptions and cybersecurity incidents. Develop and maintain operational procedures, runbooks, standards, and technical documentation. Support change management, problem management, and service improvement initiatives. Ensure service levels and operational objectives are consistently achieved.

Required Qualifications

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or equivalent work experience.
• Experience administering enterprise web security, secure web gateway, proxy, or internet security technologies.
• Strong understanding of: HTTP/HTTPS protocols TLS/SSL and certificate management Authentication and identity services Networking fundamentals, including DNS, routing, and firewalls Secure web access architectures
• Experience troubleshooting complex infrastructure and application connectivity issues.
• Experience analyzing security events, logs, and operational data.
• Strong verbal and written communication skills.
• Ability to lead technical troubleshooting efforts across multiple technology teams.

Preferred Qualifications

• Experience supporting cloud-delivered web security platforms.
• Experience with CASB, DLP, and Zero Trust technologies.
• Experience integrating security tools with SIEM and monitoring platforms.
• Knowledge of cloud security architectures and secure access service edge (SASE) concepts.
• Scripting and automation experience using PowerShell, Python, or similar technologies.
• Industry certifications related to cybersecurity, networking, cloud security, or security operations.

Success Factors

The successful candidate will: Serve as the primary technical expert for secure web gateway services. Demonstrate strong engineering and operational capabilities. Drive continuous improvement of web security controls and services. Effectively balance platform reliability, security requirements, and business needs. Lead resolution of complex technical issues and major incidents. Build strong partnerships across cybersecurity, cloud, networking, and infrastructure teams. Maintain a proactive focus on risk reduction, operational excellence, and service resiliency.

What We're Looking For

• Education requirements are listed below: Bachelor's degree OR Associates degree with 2 years relevant experience in system administration/help desk/security (cyber or physical) OR High School Diploma/GED with 4 years relevant experience in IT system administration/help desk/security (cyber or physical); OR graduation from an approved Cybersecurity Program; alternatively may have non‑degree qualifications (such as hands‑on demonstrated ability in a technical interview/assessment).
• Work Experience requirement listed below: 4 or more years of Information Technology related experience; OR 2 or more years of security related experience, which may include military/government work experience in addition to any experience identified above.

Compensation Data

Compensation Grade: SP20-008 Compensation Range: $98,993.00 - $128,688.00

Physical Demand Level

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Company Overview

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It's an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.