Cybersecurity Analyst

Barracuda; Maine; On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Equity options

Health benefits

Employer 401k match

Career growth

Flexible PTO

Volunteer opportunities

Job summary

Barracuda in Maine is seeking a Cybersecurity Analyst to support the delivery of Barracuda XDR services. You will join a global SOC team handling security incidents, alarms, and customer management in a 24x7 operation.

The role requires experience in security analysis, incident response, and familiarity with SIEM, EDR, and cloud concepts. Evening, weekend, and holiday shifts are expected, with opportunities for growth and equity benefits.

Qualifications

• 2 years of experience in security analysis or SOC
• Excellent verbal and written communication skills
• Experience troubleshooting in a technical environment
• Analytical thinking and problem-solving skills
• Customer service skills, remote support experience
• Ability to work evening, weekend, and holiday shifts
• Proficiency with ticketing systems
• Working knowledge of Windows, Linux, Mac operating systems
• Experience with incident response and analysis of attack vectors (ransomware, BEC, phishing, botnet, DDoS, SQLi, supply chain, mobile threats)
• Experience with common SOC tools (SIEM, SOAR, log/packet analysis, EDR, email security, threat intelligence, vulnerability scanners, sandbox environments)
• Knowledge of cloud computing
• Programming skills preferred

Responsibilities

• Monitor networks for security events and incidents to detect threats or compromises.
• Respond to alarms and analyze incidents for containment and remediation.
• Engage in incident management and response efforts.
• Manage vulnerability scanning processes.
• Oversee Endpoint and Email Protection services.
• Provide Tier 1 support for SIEM engineering.
• Support initial requests related to Barracuda XDR security services.
• Publish threat advisories and stay updated on the threat landscape.
• Conduct threat hunting and research on malware, vulnerabilities, and attacks.
• Advance SOC maturity through agile project participation.
• Understand and mitigate customer security issues in collaboration with clients.

Skills

Communication skills

Troubleshooting

Analytical thinking

Customer service

Ticketing systems

Operating systems

Tools

SIEM

SOAR

EDR

Threat Intelligence

Vulnerability Scanner

Sandbox Environments

Job description

Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers' journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

The Cybersecurity Analyst will support the timely delivery of Barracuda XDR services for our customer base. This includes security alarm analysis, troubleshooting and resolution of security incidents, and customer management. The cybersecurity analyst works among a skilled global SOC team to address security matters across Barracuda XDR customer base. This role supports 24x7x365 operations, including evening, weekend, and holiday shifts.

What You’ll Be Working On

• Perform daily operation of monitoring networks for security events/incidents to detect active threats, intrusions, and/or compromises.
• Respond to security alarms and analyze and escape incidents by process or management.
• Engage on incident management and response efforts.
• Manage vulnerability scanning processes.
• Management of Endpoint Protection and Email Protection services.
• Tier one support of SIEM engineering.
• First line of operational support for requests with Barracuda XDR’s security services.
• Support general inquiries/requests relevant to security concerns and recommendations.
• Responsible for understanding the ever-changing global threat landscape and tracking changes in this area, as well as understanding the direct or indirect impact to the customer base by publishing threat advisories on a regular basis.
• Engage in proactive security efforts by conducting threat hunting, attack and defend exercises, threat (malware, vulnerability) research, etc.
• Continuously advance our SOC maturity through participation in our agile projects.
• Perform customer management by understanding, identifying, and mitigating issues with customers security.

What You Bring To The Role

• 2 years of experience
• Excellent verbal and written communication skills
• Experience troubleshooting in a technical environment,
• Analytical thinking and problem-solving skills.
• Customer service skills, phone and remote support experience.
• Ability to work evening, weekend, and holiday shifts.
• Proficiency with ticketing systems.
• Working knowledge of Windows, Linux, Mac operating systems.
• Experience with basic networking principles.
• Experience with incident response and analysis of attack vectors such as:
  • Ransomware
  • Business Email Compromise
  • Phishing
  • Botnet
  • DDoS
  • SQL Injection
  • Supply Chain Attacks
  • Mobile Threats
• Experience with common SOC tools such as:
  • SIEM
  • SOAR
  • Other Log/Packet Analysis applications
  • EDR
  • Email Security
  • Threat Intelligence
  • Vulnerability Scanner
  • Sandbox Environments
• Knowledge with cloud computing
• Programming skills preferred

What You’ll Get From Us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility — there are opportunities for cross training and the ability to attain your next career step within Barracuda.

• Equity, in the form of non-qualifying options
• High-quality health benefits
• Retirement Plan with employer match
• Career-growth opportunities
• Flexible Time Off and Paid Time Off benefits
• Volunteer opportunities

The anticipated salary range for this role is $70,000 to $85,000. Actual compensation offered will be dependent upon the individual's skills, experience, and qualifications as they directly relate to the requirements of the position, the budget for the position, and applicable employment laws.

At Barracuda, we believe in fair and equitable compensation practices that reflect both market realities and the unique circumstances of each geographical location. We recognize that cost-of-living disparities, market conditions, and other factors can significantly impact compensation expectations in different regions. The compensation range provided in this job description is for illustrative purposes only and may not reflect the actual compensation offers for the position in your location. Final compensation will be determined based on a variety of factors including the candidates’ qualifications and experience.