Cybersecurity Analyst

Digitailor; Franklin (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

United Communications is seeking a Cybersecurity Analyst to transition into security operations, focusing on alert triage, vulnerability management, incident response, and security awareness initiatives. The role is based onsite in Franklin and requires solid IT/security foundation with potential certifications.

The position emphasizes documenting findings, following runbooks, and collaborating across teams to strengthen security posture and compliance.

Qualifications

• 2+ years of hands-on IT or security operations experience.
• Foundational understanding of operating systems, networking, identity/access management, endpoint security, and technical troubleshooting.
• Bachelor's degree preferred; certifications encouraged.

Responsibilities

• Triage security alerts and coordinate MDR and SIEM activities.
• Track vulnerabilities and remediation status with runbooks and dashboards.
• Assist incident response activities, phishing investigations and post-incident documentation.
• Support security awareness tasks and routine compliance reviews.

Skills

IT experience

Security fundamentals

Documentation

Education

Bachelor's degree in relevant field

Job description

# Cybersecurity AnalystUnitedcommunications · Franklin, Tennessee · posted on BambooHRSign up to applyDigitailor tailors your resume to this posting and fills the employer’s form with you watching. That needs an account.IT’S NOT GOING OUT OF OUR WAY; IT IS OUR WAY! At United Communications, we’ve been connecting Middle Tennessee communities for over 75 years. What began as a rural telephone service in 1947 has evolved into one of the region’s fastest, most reliable internet providers—recognized by Broadband Now for top speeds and customer satisfaction. We deliver fiber and fixed wireless solutions with a personal, local touch. In partnership with Middle Tennessee Electric, we’re expanding broadband access to underserved areas, making this an exciting time to join our growing team and build your career. WHY UNITED? Award-Winning Culture: 2023 & 2024 Best Places to Work Trusted Local Employer for over 75 Years: 4.7 Google Star Rating Commitment to Employee Well-Being & Satisfaction: Employee-Focused Benefit Offerings Top 100 Fiber-To-The-Home Leader 401k + Match, HSA, and more! SUMMARY The Cybersecurity Analyst is designed for technically capable candidates ready to transition into a dedicated security role. We are seeking candidates with foundational experience in systems administration, network engineering, or infrastructure operations who want to apply their skills into security operations, vulnerability management, and incident response. This position will be responsible for the triage and documentation of security alerts under supervision, tracking vulnerability findings and remediation status', maintaining runbooks, tickets, and incident notes, escalation of suspicious/malicious events, and supporting internal security awareness initiatives. POSITION SCHEDULE AND ONSITE REQUIREMENTS This is a direct-hire, full-time, on-site position located at our Franklin location in Berry Farms. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties include the following, but other duties may be assigned as required. Security Alert Triage and MDR Coordination Review, document, and triage security alerts from MDR, SIEM, EDR, and other security monitoring platforms. Track MDR findings, recommendations, and open follow-up items through resolution. Escalate suspicious, unclear, or high-risk activity. Vulnerability Management Review vulnerability scan results and assist with identifying affected systems, owners, severity, and remediation status. Follow up with internal teams and system owners on assigned tasks. Maintain vulnerability management documentation, dashboards, reports, and recurring status updates. Incident Response Support Perform initial incident response activities as assigned. Gather evidence such as alerts, logs, screenshots, user reports, and other timeline information. Assist with phishing investigations. Assist with post-incident documentation, lessons learned, and follow-up tracking. Control Reviews & Security Operations support. Assist with recurring cybersecurity control reviews. Support user access and identity-related security reviews. Assist with security awareness tasks, internal cybersecurity requests, and routine operational inquiries. Assist with regular compliance related reviews. Support continuous improvement of security operations. WHAT YOU BRING Required Qualifications 2+ years of hands-on experience in IT, systems administration, network support, infrastructure operations or DevOps, military technical roles, or equivalent practical experience. Bachelors in relevant field of study preferred but not required. Demonstrated preparation for cybersecurity through education, certifications, labs, CTF's, home projects, internships, or security adjacent work. Foundational understanding of operating systems, networking, identity/access management, endpoint security, and technical troubleshooting. Ability to document technical findings clearly and escalate issues according to defined procedures. Two or more relevant industry certifications preferred. Candidates without certifications must be able to demonstrate equivalent technical preparation through labs, projects, coursework, internships, or practical experience. Success Measures Within 90 days, the analyst should have completed onboarding, able to follow established procedures for routine security operations work, maintain clear ticket notes, and escalate alerts appropriately. Within 6 months, the analyst should handle routine alerts, phishing reviews, vulnerability tracking, MDR follow-up, and recurring tasks using established runbooks with limited assistance. They should recognize issues requiring escalation or review and regularly contribute to runbook or reporting updates. Within 12 months, the analyst should perform routine security operations tasks with minimal supervision, maintain accurate records, coordinate follow-up with internal teams, and contribute practical improvements to workflows and documentation. Additional Information Professional development opportunities include security certification support, exposure to enterprise security operations across multiple domains, and a clear growth path within the security organization. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.