Cyber Security Technician III (NIGHT SHIFT)

GDIT; Bossier City (LA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

GDIT is seeking a Cyber Security Technician III in Bossier City, LA, to enhance their cyber security operations. The role focuses on monitoring incidents, performing analyses, and ensuring service quality while actively managing security threats. Candidates should possess relevant experience, security certifications, and a commitment to maintaining compliance standards. This hybrid position offers competitive compensation and opportunities for professional growth.

Benefits

401K with company match

Comprehensive health and wellness packages

Paid education and certifications

Paid vacation and holidays

Qualifications

• 3+ years of relevant experience or equivalent.
• Security+ certification required.
• ITIL v4 certification within 90 days after hire.

Responsibilities

• Monitors and reports on call volumes, alarm responses.
• Identifies and responds to incidents.
• Performs IDS monitoring and analysis.

Skills

Call Center experience

Security practices knowledge

Networking familiarity

Problem solving

Education

HS / GED

Tools

Security Tools (Tenable, McAfee ePO, Splunk, Palo Alto, etc.)

Linux

Windows

Job description

Job Description :

A career as a Cyber Security Technician III at GDIT means owning every opportunity to help support and advance our clients’ missions. At GDIT, cyber security is embedded into every aspect of what we do, and we’re constantly evolving our cyber solutions to overcome our clients’ biggest challenges. This role will be hybrid based out of Bossier City, LA.

HOW CYBER SECURITY TECHNICIAN III WILL MAKE AN IMPACT

• Monitors and reports on call volumes, alarm responses, and incident reports to ensure appropriate levels of service are met.
• Identifies and responds to incidents to prevent or limit damage to assets, and reports incidents.
• Performs IDS monitoring and analysis, network traffic and log analysis, prioritization and differentiation between potential intrusion attempts, determination of false alarms, insider threat and APT detection, and malware analysis.
• Carries out triage on security events, coordinates incidents with Incident Management Team, IT operations, network engineering, and application teams.
• Coordinates the development of reports from the SIEM, NIDS, and HIDS.
• Provides updates to the daily security operations briefing.
• Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer hardware, software, network, system/application access, and telecommunications systems.
• Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records.
• May route calls to product line specialists, application, or system support specialists.
• Maintains and updates records and tracking databases.
• Alerts management to recurring problems and patterns of problems.

WHAT YOU’LL NEED TO SUCCEED :

• HS / GED and 3+ years of relevant experience or equivalent experience.
• Help / Service Desk / Call Center experience.
• Familiarity with security practices and networking, ticketing, and reporting.
• Ability to obtain and maintain a Public Trust clearance.
• Security+ certification is required to start.
• ITIL v4 certification required within 90 days of hire.
• US Citizenship is required due to the client and the nature of the work.

NICE TO HAVE :

• BA / BS degree.
• Security Tools experience such as Tenable, McAfee ePO, Splunk, Palo Alto, Forescout, RSA NetWitness, as well as platform experience such as Linux and Windows.

GDIT IS YOUR PLACE :

• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Rest and recharge with paid vacation and holidays.

The likely hourly rate for this position is between $22.75 - $27.65. This is not, however, a guarantee of compensation or salary. Salary will be set based on experience, geographic location, and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours :

Travel Required : None

Telecommuting Options : Hybrid

Work Location : USA LA Bossier City