Cyber Security Platform Ops Engineer (Hybrid, 24-Month)

Judge Group, Inc.; Chandler (AZ); Hybrid; USD 59,000 - 63,000; Full time

Job summary

Judge Group, Inc. is seeking a Systems Operations Engineer in Chandler, AZ (Hybrid) to support cyber security platform services in a large enterprise environment. You will maintain stability, security, performance, and availability of critical infrastructure and applications.

The role requires production support, incident response, problem resolution, and ITIL-aligned processes across the stack. This 24-month contract emphasizes collaboration with cross-functional teams to ensure service

Qualifications

• 2 years of experience in systems engineering, operations, infrastructure support, production support, or related technology role.

Responsibilities

• Support and maintain enterprise applications, infrastructure, and platform technologies in a production environment.
• Participate in the resolution of complex technical issues involving applications, operating systems, databases, and network infrastructure.
• Monitor system performance, availability, and operational health across multiple technology platforms.
• Investigate recurring incidents and collaborate with cross-functional teams to implement long-term solutions and process improvements.
• Lead and coordinate troubleshooting efforts during system outages, service degradations, and critical incidents.
• Perform incident, problem, and change management activities following ITIL practices.
• Work closely with infrastructure, engineering, cybersecurity, and application support teams to ensure service continuity.
• Escalate issues appropriately and drive resolution through closure.
• Support operational governance, compliance requirements, and service-level objectives.
• Contribute to platform stability, security, scalability, and optimization initiatives.

Skills

Incident Management

Problem Resolution

Change Management

Systems Administration

Infrastructure Support

Cybersecurity Operations

Application Support

Production Support

Monitoring & Alerting

Root Cause Analysis

Service Reliability

Team Collaboration

Time Management

Operational Excellence

Tools

Linux

Windows Server

AutoSys

Harness

ServiceNow

Terraform Enterprise

Cloud Management Platforms

BigPanda

AppDynamics

ThousandEyes

Splunk

Job description

Judge Group, Inc. is seeking a Systems Operations Engineer in Chandler, AZ (Hybrid) to support cyber security platform services in a large enterprise environment. You will maintain stability, security, performance, and availability of critical infrastructure and applications.

The role requires production support, incident response, problem resolution, and ITIL-aligned processes across the stack. This 24-month contract emphasizes collaboration with cross-functional teams to ensure service