Cyber Security Analyst

Covestic; United States; Remote; USD 75,000 - 105,000; Full time

Job summary

Milestone Technologies is hiring a Security Analyst/Incident Coordinator to join their team at a Fortune 500 enterprise client. The role requires a mix of operational experience in security management, incident response, and a strong understanding of security tools. Ideal candidates will manage incidents, ensure continuous service reliability, and contribute to organizational security objectives while possessing strong analytical skills.

Qualifications

• Minimum 3+ years in security operations; 1+ years with SIEM.
• Strong understanding of security threats and vulnerabilities.
• Ability to work under pressure with a service-oriented approach.

Responsibilities

• Manage security operations incident processes and restore services.
• Ensure infrastructure reliability for revenue-generating services.
• Provide support for customer escalations and incident handling.

Skills

Security operations

SIEM

Information Security

TCP/IP

Network design principles

Education

Bachelor's Degree in any stream

IT-related degree or certification

Job description

Company Overview:

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description:

Milestone is searching for a Security Analyst/Incident Coordinator to serve our growing business at a Fortune 500 enterprise client. The team is responsible for ensuring continuous infrastructure reliability for multiple revenue-generating services. The role provides support through security operations incident management processes to protect and/or restore service operations as quickly as possible and minimize impact on customers. Ideal candidates have strong experience with SIEM tools and security event processes.

Required Skills:

• Minimum 3+ years of experience working in 24x7 enterprise operations, preferably security operations
• Minimum 1+ years of experience working with SIEM, including running investigations (correlating events on different aspects such as source/destination addresses, usernames, and process names)
• Demonstrable comprehension of Information Security including malware, emerging threats, attacks, and vulnerability management
• A sound understanding of TCP/IP and networking concepts
• Understanding of network design principles with and knowledge of the OSI model.
• Flexibility around being on-call or a scheduled rotation
• Service-oriented approach to resolving customer escalations, incident handling, and response Superior written communication skills
• Strong deductive reasoning, critical thinking, problem-solving, and prioritization skills Ability to rapidly find, assimilate and synthesize information correctly while under pressure
• Bachelor's Degree in any stream is preferred

Preferred Skills:

• IT-related degree or certification
• Prior experience analyzing data and pulling service logs to investigate trends and identify errors
• Network, Security, or Platform certification(s) (S+, N+, MCSP, CNA) is a plus.