Cyber Program Specialist

Texas Municipal League Intergovernmental Risk Pool; Texas; Hybrid; USD 50,000 - 70,000; Full time

Job summary

Texas Municipal League Intergovernmental Risk Pool is seeking an Administrative/Logistical Coordinator for the Cyber Services department to plan and coordinate cybersecurity training programs and meetings, and to support compliance with state training requirements.

Responsibilities include preparing materials, coordinating registrations, and assisting with the cyber coverage application/renewal process, while maintaining calendars and reporting on participation.

Qualifications

• Associate degree required; 3 years of related experience preferred.
• Strong analytical and critical-thinking abilities to evaluate information.
• Excellent organizational and project coordination skills with multiple priorities.
• Effective written and verbal communication and presentation skills.

Responsibilities

• Coordinates end-to-end logistics for cybersecurity training programs and meetings.
• Oversees pre-event, on-site, and post-event arrangements and resolves issues.
• Maintains the department's training calendar coordinating concurrent events.
• Oversees event registration, member communications, and attendance tracking.
• Serves as liaison with vendors on training logistics including recordings.
• Prepares and refines presentations and training materials.
• Ensures training materials meet state cybersecurity training requirements.
• Administers post-training surveys and summarizes feedback for leadership.
• Serves as point of contact for member inquiries regarding offerings and registration.
• Supports cyber coverage application/renewal by gathering documentation and follow-ups.
• Compiles data and prepares reports on participation and activity.
• Coordinates with Underwriting, Risk Services, and IT on admin matters.
• Develops and maintains procedures, records, and tracking tools.
• Handles confidential information with discretion.
• Provides administrative support to Director and Cyber Services team.

Skills

Analytical thinking

Independent program management

Organizational skills

Written communication

Verbal communication

Presentation & facilitation

Stakeholder collaboration

Cross-functional teamwork

Tech platforms adaptability

Microsoft Office proficiency

Driver's license (TX)

Education

Associate's degree

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

This position serves as the primary administrative and logistical coordinator for the Cyber Services department. Responsibilities include planning and coordinating cybersecurity training programs and meetings, preparing professional training materials, supporting compliance with State training requirements, and assisting with the cyber coverage application and renewal process.

Required Responsibilities

• Coordinates end-to-end logistics for cybersecurity training programs and meetings, including scheduling, facility reservations, catering, materials, and technology needs.
• Oversees pre-event, on-site, and post-event arrangements, anticipating needs and resolving issues to ensure training staff are fully prepared and events run smoothly.
• Develops and maintains the department's training calendar, coordinating multiple concurrent events and deadlines.
• Oversees event registration, Member communications, and attendance tracking for training programs.
• Serves as the department's liaison with vendors on training-related logistics, including coordinating training recordings.
• Prepares and refines presentations and training materials to ensure a polished, professional, and consistent product.
• Ensures training materials meet State-mandated cybersecurity and artificial intelligence training requirements prior to submission.
• Administers post-training surveys and analyzes and summarizes feedback for the Director of Cyber Services.
• Serves as a primary point of contact for Member and staff inquiries regarding training offerings and registration, and routes other matters to appropriate staff.
• Supports the cyber coverage application and renewal process by gathering required documentation, tracking outstanding items, and following up with Members to ensure timely completion.
• Compiles data and prepares recurring and ad hoc reports on Member participation and training activity.
• Coordinates with Underwriting, Risk Services, and other departments on administrative matters supporting cyber initiatives.
• Develops and maintains department procedures, records, and tracking tools to promote accuracy, consistency, and efficiency.
• Handles confidential and sensitive information with discretion.
• Provides comprehensive administrative support to the Director of Cyber Services and the Cyber Services team.

* The above responsibilities are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by the position. All employees may have other duties assigned at any time.

Education, Work Experience, Certifications

Required

• Education: Associate's degree
• Years of Experience: 3
• Area of Experience: Program administration or coordination, program support and operations, or a related field
• Experience independently managing projects, programs, initiatives, or complex workflows involving multiple stakeholders

Equivalent combinations of education and experience will be accepted

Preferred

• Experience with cybersecurity, cyber liability insurance, cyber risk mitigation programs, risk management, or insurance
• Experience working with public entities, governmental organizations, insurance programs, or risk pools.
• Experience administering cybersecurity awareness or training programs.

Essential Competencies and Skills

Required

• Strong analytical and critical-thinking skills with the ability to evaluate information, identify trends or issues, and develop recommendations.
• Ability to independently manage assigned program responsibilities and projects within established objectives and direction.
• Ability to exercise sound professional judgment and determine when issues require escalation or additional review.
• Strong organizational and project coordination skills with the ability to manage multiple priorities, deadlines, stakeholders, and concurrent activities.
• Strong written and verbal communication skills.
• Strong presentation and facilitation skills.
• Ability to establish productive working relationships with Members, internal departments, vendors, brokers, carriers, and other external stakeholders.
• Ability to work collaboratively across Underwriting, Risk Services, Claims, and IT.
• Ability to quickly learn and become proficient in a variety of technology platforms and systems.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Valid Texas driver's license and a good driving record

Preferred

• Proficiency in Power BI or similar reporting and analytics tools.
• Experience with cyber liability or cyber risk mitigation programs.
• Experience with learning management systems or cybersecurity training platforms.
• Experience developing reports, dashboards, presentations, and educational materials.

Work Leadership Requirements

• This position is not a people manager.
• This position does not have indirect reports.

Travel Requirements

• Occasional overnight travel by car or air.

Physical Requirements

• Be able to withstand typical office work that includes periods of sitting, standing, typing, etc. indoors while potentially performing job tasks in close proximity to other people.
• In addition to typical office work, must be able to exert up to 10 pounds of force occasionally to move objects.
• Requires close visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer screen, visual inspection, or extensive reading.
• Ability to safely operate a motor vehicle for extended periods, including prolonged sitting, use of hands and feet to operate vehicle controls, and maintaining visual awareness in varying traffic and weather conditions.
• Ability to work in closed vehicles or equipment.
• Ability to have a flexible work schedule to meet business needs.
• Must be able to operate standard computer hardware.