Cyber Defense & Resilience - Incident Response - Manager

PwC; Boston (MA); On-site; USD 99,000 - 232,000; Full time

Job summary

PwC in Boston is seeking a Cyber Defense & Resilience - Incident Response - Manager to lead incident response across client environments, coordinating containment, eradication, and recovery activities. You will mentor junior staff, manage priorities, and align technical actions with business goals to deliver dependable outcomes.

The role emphasizes incident triage, root cause analysis, and communicating findings to clients, with opportunities to strengthen playbooks and resilience across

Qualifications

• Requires Bachelor's degree and at least 5 years of experience.
• Experience leading incident response across cyber defense engagements.
• Ability to manage client-facing response workstreams and timelines.

Responsibilities

• Leading incident response workstreams across client environments and coordinating containment, eradication, and recovery activities
• Managing response plans, escalation paths, and case priorities during active security events and complex investigations
• Analyzing alerts, log data, and threat intelligence to identify attack patterns, affected assets, and likely impact
• Directing root cause analysis and translating findings into remediation actions that reduce repeat incidents
• Coaching team members on incident handling methods, forensic review, and documentation practices
• Reviewing investigation notes and deliverables to validate technical accuracy, timeline clarity, and client readiness
• Developing client-facing briefings on incident status, response actions, and recommended improvements to security operations
• Advancing vulnerability management, threat detection, and incident management capabilities through process improvements and tool use
• Applying cybersecurity frameworks, governance practices, and security architecture knowledge to guide response strategies
• Identifying opportunities to strengthen cyber defense plans, response playbooks, and resilience across critical systems

Skills

Incident response leadership

Client-facing engagement management

Threat activity analysis

Mentoring teams under pressure

Cybersecurity governance & risk

Education

Bachelor's degree

Job description

The Opportunity

As a Cyber Defense & Resilience - Incident Response - Manager you will lead cybersecurity incident response efforts that help clients respond to and mitigate cyber threats, protect systems and data, and identify vulnerabilities across environments. As a Manager you will motivate, develop, and coach team members, manage performance across client workstreams, and bring together technical judgment and business insight to deliver dependable outcomes within our Cybersecurity practice. In this role at PwC, you will oversee incident triage, analysis, containment, and recovery activities, while coordinating multiple priorities, guiding junior staff, and applying technology and innovation to strengthen client resilience.

Responsibilities

• Leading incident response workstreams across client environments and coordinating containment, eradication, and recovery activities
• Managing response plans, escalation paths, and case priorities during active security events and complex investigations
• Analyzing alerts, log data, and threat intelligence to identify attack patterns, affected assets, and likely impact
• Directing root cause analysis and translating findings into remediation actions that reduce repeat incidents
• Coaching team members on incident handling methods, forensic review, and documentation practices
• Reviewing investigation notes and deliverables to validate technical accuracy, timeline clarity, and client readiness
• Developing client-facing briefings on incident status, response actions, and recommended improvements to security operations
• Advancing vulnerability management, threat detection, and incident management capabilities through process improvements and tool use
• Applying cybersecurity frameworks, governance practices, and security architecture knowledge to guide response strategies
• Identifying opportunities to strengthen cyber defense plans, response playbooks, and resilience across critical systems

What You Must Have

• At least a Bachelor's degree
• At least 5 years of experience

What Sets You Apart

• Preference for at least one of the following fields of study: Business Administration/Management, Computer and Information Science, Information CyberSecurity, Information Technology, Management Information Systems, Computer Applications, Computer Engineering
• Demonstrating incident response leadership across cyber defense engagements
• Managing client-facing response workstreams and engagement timelines
• Analyzing threat activity, log data, and remediation options
• Mentoring teams through pressure, ambiguity, and escalations
• Applying cybersecurity governance, risk, and mitigation methods
• Utilizing cybersecurity frameworks, threat intelligence, and security operations

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus.

Benefits

• Medical
• Dental
• Vision
• 401k
• Holiday pay
• Vacation
• Personal and family sick leave
• and more.
• All hired individuals are eligible for an annual discretionary bonus.

As PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.