Cyber Claims Counsel Remote - West

At-Bay; Los Angeles (CA); Remote; USD 120,000 - 150,000; Full time

Job summary

An established industry player is seeking a dedicated claims professional to join its cyber claims team. This role offers a unique opportunity to impact the management of cyber incidents and enhance the underwriting process through collaboration across various departments. You will engage with internal teams and external partners to ensure exceptional service and develop strategies for complex claims. With a focus on continuous improvement and a commitment to excellence, this position is ideal for someone passionate about cybersecurity and customer service. Join a team that values humor, curiosity, and the drive to make a difference in the insurance landscape.

Qualifications

• 3-5 years’ experience handling complex cyber claims.
• Claims adjusting background or insurance practice experience required.

Responsibilities

• Collaborate with teams to resolve cyber incidents.
• Evaluate claims coverage and manage exposure for incidents.
• Develop strategies for handling third-party litigation.

Skills

Knowledge of current cyber trends

Excellent communication skills

Interpersonal skills

Experience with external stakeholders

Education

Legal degree

Job description

About At-Bay

At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.

At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.

The team

The cyber claims team is the voice of our insured! At-Bay claims works closely with our security, cyber research, product and underwriting teams to connect the dots across rich data and improve At-Bay’s ability to underwrite cyber risk. As a member of our cyber claims team, you’ll be surrounded by people that love what they do and a company that recognizes the value our team brings to the business. Our team is known for its industry leading loss ratio and service excellence which translates to helping our customers in times of need.

Your impact

• Collaborate with internal teams and external vendors to chart the best course for resolving cyber incidents.
• Evaluate coverage for claims and draft coverage letters.
• Build strong relationships across the company and act as a trusted advisor for underwriting and risk function with regard to claims trends and development.
• Foster feedback loop with underwriting and security teams to fuel the improvement of our products and automated UW engine.
• Cultivate strong relationships with brokers and insureds and deliver the excellent service for which At-Bay is distinguishing itself.
• Evaluate and manage exposure for cyber incidents and third-party litigation.
• Develop strategy for handling third-party litigation for cyber and technology claims.
• Report on significant claims to management.
• Evaluate and proactively set reserves.
• Focus on continuous improvement for everything we do from a claims perspective and in connection with UW and security feedback loop.

In this role we value

• Knowledge of current cyber trends and an endless curiosity for what comes next.
• A sense of humor and a healthy dose of humility.
• Desire to have an impact far deeper than just the claims that you manage by collaborating across the company to understand the risks our insureds face and consistently improve our underwriting technology and products.
• Excellent communication skills and capable of credibly speaking to clients and partners regarding cyber incidents and At-Bay’s value.
• Experience partnering with external stakeholders.

Knowledge & Experience

• 3-5 years’ experience handling complex first and third-party cyber, tech, and media claims.
• Strong interpersonal skills.
• Dedication to delivering exceptional service to our customers.
• Claims adjusting background and/or insurance practice experience as an attorney or a paralegal.
• Legal degree required.

Our estimated base pay range for this role is $120,000-$150,000 per year. Base salary is determined by a variety of factors including but not limited to market data, location, internal equitability, domain knowledge, experiences and skills. In general, if the position sparks your interest we encourage you to apply - our team prioritizes talent.