CXOne Quality Analyst (Remote)

MSR Technology Group; Kansas City (MO); Remote; USD 50,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a CXOne Quality Analyst, where you'll play a crucial role in ensuring the quality of software projects. You'll collaborate with Business Analysts and Senior QA Analysts to develop comprehensive testing strategies, write detailed test cases, and manage defects throughout the project lifecycle. This position offers a unique opportunity to influence business performance through effective testing solutions while maintaining strong relationships with stakeholders. If you thrive in a dynamic environment and are passionate about quality assurance, this role is perfect for you.

Qualifications

• Strong verbal and written communication skills are essential.
• Ability to prioritize tasks effectively in high-pressure situations.

Responsibilities

• Review business and technical requirements for testability.
• Write and execute comprehensive test cases and scripts.
• Communicate testing status to project stakeholders.

Skills

Verbal Communication

Written Communication

Interpersonal Skills

Task Prioritization

Independent Judgment

Job description

Contract Duration : Through the end of the year, with the possibility of converting to a full-time employee (FTE).

Role Overview : The CXOne Quality Analyst works with Business Analysts to review requirements for testability. With input from senior team members, the analyst creates QA / Testing work plans, including tasks, time estimations, and dependencies for complex small or medium-sized projects. The role involves writing comprehensive test cases and scripts, performing testing, assigning defect severity, and managing defects throughout the project. The analyst routinely communicates test status to the Senior QA Analyst and Project Manager and reports to the Manager of Quality Assurance / Testing.

Key Responsibilities :

• Review business requirements, functional specifications, and technical specifications for testability.
• Write comprehensive test cases and scripts with input from Business Analysts, Senior QA Analysts, technical leads, and business subject matter experts.
• Schedule and lead test document review sessions as necessary.
• Estimate testing activities for small complex or medium-sized projects and coordinate associated testing activities.
• Routinely communicate status to the Project Manager, QA / Testing Manager, and project team.
• Develop an understanding of the business environment to ensure QA / Testing solutions align with long-term business and application directions.
• Maintain knowledge of current QA / Testing methodologies and approaches to provide better testing solutions.
• Develop and maintain strong relationships with peers, vendors, and business stakeholders through effective interpersonal and written communication skills.
• Exhibit technical influence by developing accurate and comprehensive test cases and scripts, positively impacting business performance.
• Perform other duties as assigned.

Qualifications :

• Effective verbal, written, and interpersonal skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Works under moderate supervision with some latitude for independent judgment.