CWA - AIDE SOCIAL WORK

UNM HOSPITALS; Albuquerque (NM); On-site; USD 30,000 - 40,000; Full time

Job summary

City of Alb-Early Intervention seeks a Care Management Assistant to support care management staff and assist in admissions and discharges, ensuring adherence to hospital and department policies. The role involves care for diverse age groups and tasks such as data entry, documentation, and safety monitoring.

The position includes pay assistance, coordination with external agencies, and ensuring timely admissions and discharges.

Qualifications

• High school diploma or GED required; vocational/technical training preferred.
• Associate degree may be considered nonessential.
• Bilingual in English and additional languages listed in the credential section is beneficial.

Responsibilities

• Assist Care Management staff in care management and admissions/discharge processes.
• Identify payment sources and complete forms (SSI/ISD) to facilitate admissions and discharges.
• Make calls to agencies to obtain funds for meals, lodging, and services.
• Enter patient information into computer systems and document care services.
• Support patient safety by following policies and reporting concerns.
• Encourage patient participation and questions about their care.

Skills

Data entry

Documentation

Patient safety

Communication

Education

High School or GED Equivalent

Vocational or Technical

Associate Degree

Job description

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: City of Alb-Early Intervention

FTE: 1.00

Full Time

Shift: Days

Position Summary: Assists Care Management staff in providing care management services, and assists in some aspects of the admissions and discharge process to facilitate smooth and timely admission and discharge. Ensures adherence to Hospital and Departmental Policies and Procedures. Patient care assignment may include; Neonate, Pediatric, Adolescent, Adult and Geriatric age groups.

• * PAY ASSISTANCE - Upon referral from various sources, assists with meals, lodging, and transportation; identifies payment sources and completing forms (SSI/ISD) to facilitate appropriate admissions and timely discharges
• * PAY ASSISTANCE - Makes phone contacts with appropriate agencies to get funds for meals, lodging, and other services
• * PAY ASSISTANCE - Assists with meal ticket billing
• * PAY ASSISTANCE - Develops and maintains resources for local psycho-social health related services
• * DATA ENTRY - Use computer to access and input patient information
• * ADMINISTRATION - Documents patient care services; completes statistics
• * PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
• * PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
• * PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
• * PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
• * PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"

Qualifications

Related Education and Experience may be substituted for one another on a year for year basis.

Education

Essential:

• High School or GED Equivalent
• Vocational or Technical

Nonessential:

• Associate Degree

Education specialization

Essential:

• Related - Post High School

Nonessential:

• Related Discipline

Experience

Essential:

• No minimum experience required

Nonessential:

Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

Credentials

Essential:

• Valid New Mexico Driver's License
• UNM Vehicle Operator's Permit w/in 60 days

Physical Conditions

Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working conditions

Essential:

• No or min hazard, physical risk, office environment
• Subject to random alcohol and substance testing
• Tuberculosis testing is completed upon hire and additionally as required