CVP, National Accounts Team Lead - Central

New York Life; Linden (PA); A distancia; USD 108.000 - 132.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Leave programs

Adoption assistance

Student loan repayment

Descripción de la vacante

New York Life Insurance Co. is seeking a National Accounts Team Lead to guide Account Executives across the Central Region in achieving growth and strong client outcomes through strategic leadership and collaboration.

Preferred candidates reside in Chicago, Pittsburgh, Minneapolis, Kansas City, or the Central U.S., with fully remote work options and travel as needed to support clients and brokers. The role emphasizes executive sponsorship and cross-functional partnership.

Formación

• Bachelor’s degree required; advanced degree preferred.
• 10+ years of experience in National Accounts, group benefits, employee benefits, or related commercial insurance.
• Demonstrated experience leading and developing sales or account management teams.
• Proven ability to drive growth and results through others.
• Executive sponsorship experience and complex client negotiations.
• Willingness to travel as needed.
• Strong communication and decision-making skills.

Responsabilidades

• Lead, coach, and manage Account Executives to achieve regional growth, retention, and activity goals.
• Establish clear performance expectations aligned with regional priorities.
• Conduct regular pipeline, book strategy, and performance reviews.
• Identify and address performance gaps with the Region Lead on talent decisions.
• Foster a high-performance, collaborative culture focused on client outcomes and growth.
• Partner with Region Lead to set priorities and execution plans; translate strategy into expectations.
• Provide ongoing insight on performance trends, risks, and capacity.
• Drive cross-sell, upsell, and new lines of business across the region.

Conocimientos

Leadership

Account management

Sales

Cross-functional collaboration

Educación

Bachelor's degree

Advanced degree preferred

Descripción del empleo

Location Designation: Fully Remote

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you’ll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions.

Role Overview

The National Accounts Team Lead is responsible for leading, developing, and driving performance of Account Executives within the Central Region. Partnering closely with the Region Lead, this role ensures Regional and National strategies are translated into strong execution, sustained growth, and consistent business results. The Team Lead serves as the primary people leader for Account Executives, a growth catalyst for books of business, and an executive sponsor for key clients. This role does not carry a direct book of business and is accountable for regional performance, talent development, and client outcomes.

Preferred candidate location is Chicago, Pittsburgh, Minneapolis, Kansas City, or Central U.S.

What You’ll Do

Account Executive Leadership & Performance

• Lead, coach, and manage Account Executives to achieve individual and regional growth, retention, and activity goals
• Establish clear performance expectations and accountability aligned with regional priorities
• Conduct regular pipeline, book strategy, and performance reviews
• Identify and address performance gaps, partnering with the Region Lead on talent decisions and succession planning
• Foster a high-performance, collaborative culture focused on client outcomes and growth

Partnership with Region Lead

• Serve as a close strategic partner to the Region Lead in setting priorities, growth strategies, and execution plans
• Translate regional and national strategy into clear, actionable expectations for Account Executives
• Provide ongoing insight to the Region Lead on performance trends, risks, talent readiness, and capacity
• Align on resource allocation, client prioritization, and escalation decisions

Growth, Retention & Re-Enrollment Leadership

• Drive disciplined execution of regional growth initiatives, including cross-sell, upsell, and new lines of business
• Ensure strong planning and execution for re-enrollment campaigns across the regional portfolio
• Partner with Account Executives to develop and execute book growth strategies
• Identify and scale best practices that improve retention and expansion

Executive Sponsorship & Client Leadership

• Serve as executive sponsor for select strategic clients, supporting retention, growth, and long-term partnership
• Participate in senior-level client, broker, and consultant engagements as needed
• Support Account Executives in complex negotiations, renewals, and strategic discussions
• Lead coordination and resolution of high-impact client issues, ensuring accountability and follow-through

Underwriting & Pricing Collaboration

• Partner closely with Underwriting to support pricing strategy, renewal positioning, and complex negotiations
• Provide field and client insight to Underwriting to support balanced pricing and competitive outcomes
• Collaborate with Account Executives and Underwriting to align client strategy, financial objectives, and long-term relationship goals

Cross-Functional Leadership & Execution

• Work effectively across Sales, Underwriting, Service, Claims, and other internal partners to drive outcomes
• Ensure adoption of tools, processes, and operating practices that support effective execution
• Proactively identify risks and remove barriers to performance through influence and coordination

What You’ll Bring

• Bachelor’s degree required; advanced degree preferred
• 10+ years of experience in National Accounts, group benefits, employee benefits, or a related commercial insurance environment
• Demonstrated experience leading and developing sales or account management teams
• Proven ability to drive growth and results through others
• Strong executive presence with experience serving as an executive sponsor and leading complex client situations
• Experience partnering with Underwriting on pricing strategy and renewal negotiations
• Strong cross-functional leadership and influencing skills
• Excellent communication, judgment, and decision-making skills
• Willingness to travel as needed to support client, broker, and team engagement

Pay Transparency

Salary range: $120,000 + sales incentive

Overtime eligible: Exempt

Discretionary bonus eligible: No

Sales bonus eligible: Yes

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs.

Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture.

Recognized as one of Fortune’s World’s Most Admired Companies

New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners.