CVP, LTC Product Consultant

New York Life Insurance Co.; New York (NY); Hybrid; USD 119,000 - 175,000; Full time

Benefits offered by this job

Full benefits package

Leave programs

Adoption assistance

Student loan repayment

Job summary

New York Life Insurance Co. is seeking a Hybrid LTC Product Consultant to support the Group Benefit Solutions growth plan. You will lead LTC product discussions with clients and brokers, ensuring plan options align with regulatory and licensing requirements.

The role focuses on pre-sale, sales, and onboarding activities, with collaboration across product, sales, and account teams to drive client adoption and enrollment readiness.

Qualifications

• Deep understanding of LTC products, regulatory environment and licensing requirements.

Responsibilities

• Drive pre-sale and late-stage sales efforts in partnership with Distribution for LTC Multi-Life clients.
• Collaborate with product, sales, brokers and internal stakeholders to enable onboarding and enrollment readiness.
• Set client expectations on onboarding inputs and timelines.
• Lead client-facing positioning of plan options ensuring compliance with state rules.

Skills

Product Understanding

Results orientation

Relationship Building

Communication

Action Oriented

Job description

Location Designation: Hybrid - 3 days per week

Alternate locations: New York, NY (New York); Chattanooga, TN (Tennessee); Des Moines, IA (Iowa); Philadelphia, PA (Pennsylvania)

Role Overview:

This position will play a key role in supporting Group Benefit Solutions (GBS) product vision and Long-term Care (LTC) multi-year growth plan. The role will be responsible for leading efforts that support LTC product growth and being consulted for product-level details to unlock existing client product additions and/or on product details to support.

The LTC Product Consultant will be responsible for leading efforts that enable product growth during pre-sale activities, the sales process and implementation of the LTC GBS Multi-Life product by serving as the subject matter expert on product-level details to unlock existing client product expansion and new sales growth.

The ideal candidate will possess broad knowledge of the Group Benefits market, including Life, AD&D, Permanent Life with LTC rider and/or Long-Term Care, and Voluntary Benefits, with demonstrated experience working cross-functionally, leveraging data and market intelligence, and positioning capabilities that competitiveness and customer outcomes.

What You’ll Do:

• Drive pre-sale and late-stage sales efforts in partnership with Distribution for GBS clients seeking LTC Multi-Life, while serving as the LTC product expert in client and broker discussions.
• Collaborate closely with product, sales representatives, account executives, brokers, and other internal stakeholders to facilitate a seamless transition of employer opportunities from the prospecting phase through onboarding and enrollment readiness.
• Set expectations with client on required onboarding inputs and timelines (census quality, residence-state impacts, enrollment window readiness).
• Lead client-facing positioning of plan options and ensure selections align with state/product rules and licensing requirements.
• Coordinate broker/channel readiness for outreach, partnering with product and marketing where needed.
• Serve as escalation point for client questions that impact enrollment design.
• Proactively identify likely early adopter and target clients and provide employer profile inputs that influence strategy.
• Reinforce plan design and process best practices.
• Manage efforts with the Onboarding Specialist to verify client readiness, quickly resolve readiness needs, and oversee LTC efforts to ensure a smooth transition from sale to implementation.

What You’ll Bring:

• Product Understanding – Deep understanding of LTC products, regulatory environment, and licensing requirements.
• Results – Proven track record of developing successful relationships, evidence of the ability to drive growth and consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, problem solving, and creative resourcefulness.
• Relationship Building – Enterprise thinker with proven ability to influence across a matrix environment and collaborate cross-functionally. Ability to develop strong relationships across all levels of the organization, and with external partners.
• Communication – Strong and effective communication skills; ability to translate complex product details into client-facing clarity.
• Action Oriented – Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation.

Other requirements:

• HIPAA training required.
• This role requires active LTC producer licensing and appropriate LTC CE credentials if engaging in product-specific discussions that constitute solicitation by state.

Pay Transparency

Salary range: $119,000 - $175,000 (New York City, Philadelphia) // $119,000 -$155,000 (Chattanooga, Iowa)

• Overtime eligible: Exempt
• Discretionary bonus eligible: Yes
• Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture.

Recognized as one of Fortune’s World’s Most Admired Companies

New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.